Manager – REO

Newrez LLC

. Oversee day-to-day REO department operations and responsibility for high-volume, high-quality work adhering to investor guidelines .

Posted 11/6/2026full-timeUnited StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong leadership and management capabilities in overseeing REO department operations, ensuring compliance with investor guidelines, and driving process improvements. Proficient in analytical reporting and employee performance tracking to enhance asset management strategies.

Highest-signal resume keywords

REO ExperienceManagement ExperienceMicrosoft Excel ProficiencyAnalytical SkillsNegotiation Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

REO Process DocumentationAsset Management StrategiesMathematical SkillsProblem Solving SkillsAttention to Detail

Soft Skills

Communication SkillsOrganizational SkillsIndependenceFlexibility

Tools & Technologies

Microsoft WordMicrosoft Authenticator

Industry Keywords

Mortgage LendingInvestor GuidelinesHigh-Volume OperationsEmployee TrainingMarket Conditions

About the role

Key responsibilities & impact

Oversee day-to-day REO department operations and responsibility for high-volume, high-quality work adhering to investor guidelines
Work with supervisors and line-level staff to manage timely disposition of investor-owned properties while minimizing losses
Provide guidance and leadership for REO supervisors and staff and support the Director of REO
Lead and mentor staff to develop skills, improve processes and procedures, and increase effectiveness
Oversee completion of daily tasks to support rapid liquidation and high returns on REO assets
Maintain and create REO process and procedure documentation
Contribute ideas and improvements to the REO department
Drive improvement through analysis and reporting
Ensure Shellpoint and investors understand asset condition and value through file maintenance and reporting
Track, monitor, and measure employee performance and provide monthly feedback
Oversee and facilitate new employee training
Maintain training and support materials for REO Asset Managers
Help control company expenses, staffing costs, and miscellaneous costs
Schedule and monitor employee time records
Ensure compliance with company policies and procedures
Undertake special projects related to departmental activities
Assist with expenses related to the sale and maintenance of REO assets
Determine marketing strategies and list price reductions based on market conditions and asset-specific nuances
Defend asset management strategies to clients and investors as needed
Perform related duties assigned by management

Requirements

What you’ll need

High School Diploma
6-8 years’ REO experience
5+ years’ management experience
Proficient in Microsoft Word and Excel
Excellence in communication via telephone and written communication
Demonstrated attention to detail and organizational skill
Ability to work independently with minimal supervision
Strong analytical, problem solving and mathematical skills
Understanding of Mortgage lending and servicing
Strong negotiation and follow-up skills
Ability to meet strict deadlines
Regular and punctual attendance
Flexibility to work occasional adjusted work schedules, overtime, and evening and/or weekend hours
Ability to work on-site at the assigned office location
Ability to communicate effectively verbally in English
Smartphone meeting Company security standards with ability to install apps such as Microsoft Authenticator; employment contingent on this requirement

Benefits

Comp & perks

Medical, dental, and vision insurance
Health Savings Account with employer contribution
401(k) Retirement plan with employer match
Paid Maternity Leave/Parental Bonding Leave/Caregiver Leave
Adoption Assistance
Tuition & Certification reimbursement
Employee Mortgage Loan Program
Newrez Employee Emergency and Disaster Fund
1 company-paid Volunteer Time Off day
Matching Gifts Program - dollar-for-dollar up to $1,000
Access to grants, nonprofit resources, and volunteer opportunities
Employee Resource Groups (ERGs)