Manager – REO

Newrez LLC

. Oversee day-to-day REO department operations and responsibility for high-volume, high-quality work adhering to investor guidelines .

Posted 10/9/2026full-timeUnited StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing REO department operations, ensuring compliance with investor guidelines, and driving process improvements. Proficient in asset management strategies, employee performance tracking, and effective communication with stakeholders.

Highest-signal resume keywords

REO ManagementTeam LeadershipAnalytical SkillsMicrosoft Excel ProficiencyMortgage Lending Understanding

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

REO ExperienceProcess DocumentationAsset DispositionPerformance MeasurementMathematical Skills

Soft Skills

Attention to DetailOrganizational SkillsNegotiation SkillsProblem SolvingEffective Communication

Tools & Technologies

Microsoft WordMicrosoft ExcelMicrosoft Authenticator

Industry Keywords

Investor GuidelinesAsset ManagementProperty LiquidationEmployee TrainingMarket Strategies

About the role

Key responsibilities & impact

Oversee day-to-day REO department operations and responsibility for high-volume, high-quality work adhering to investor guidelines
Manage the timely disposition of investor-owned properties while minimizing losses
Provide guidance and leadership to REO supervisors and staff and support the Director of REO
Lead and mentor staff to develop skills, improve processes and increase effectiveness
Oversee daily task completion and rapid liquidation with high returns on REO assets
Maintain and create REO process and procedure documentation
Drive improvement through analysis and reporting
Maintain file records and reporting regarding asset condition and value
Track, monitor, and measure employee performance and provide monthly feedback
Oversee and facilitate new employee training
Maintain training and support materials for REO Asset Managers
Help control company expenses, staffing costs, and REO asset sale and maintenance expenses
Schedule and monitor employee time records
Ensure compliance with company policies and procedures
Undertake special projects related to departmental activities
Determine marketing strategies and list price reductions based on market conditions and asset-specific factors
Defend asset management strategies to clients and investors as needed
Perform related duties assigned by management

Requirements

What you’ll need

High School Diploma
6-8 years’ REO experience
5+ years’ management experience
Proficient in Microsoft Word and Excel
Excellence in communication via telephone and written communication
Demonstrated attention to detail and organizational skill
Ability to work independently with minimal supervision
Strong analytical, problem solving and mathematical skills
Understanding of Mortgage lending and servicing
Strong negotiation and follow-up skills
Ability to meet strict deadlines
Working on-site at assigned office location
Regular and punctual attendance
Flexibility to work occasional adjusted work schedules, overtime, and evening and/or weekend hours
Constantly communicating effectively verbally in English
Must have a smartphone meeting Company security standards and able to install apps such as Microsoft Authenticator

Benefits

Comp & perks

Medical, dental, and vision insurance
Health Savings Account with employer contribution
401(k) Retirement plan with employer match
Paid Maternity Leave/Parental Bonding Leave/Caregiver Leave
Adoption Assistance
Tuition & Certification reimbursement
Employee Mortgage Loan Program
Newrez Employee Emergency and Disaster Fund
1 company-paid Volunteer Time Off day
Matching Gifts Program - dollar-for-dollar up to $1,000
Access to grants, nonprofit resources, and volunteer opportunities
Employee Resource Groups (ERGs)