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Supervisor – Foreclosure
Newrez LLC. Supervise a staff of 8+ Foreclosure Specialists and Document Verification Specialists .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing foreclosure processes, including compliance with investor and jurisdictional requirements, while effectively leading a team and implementing process improvements. Proficient in data analysis and reporting to track departmental performance and achieve objectives.
Highest-signal resume keywords
Foreclosure ManagementTeam LeadershipProcess ImprovementData AnalysisMicrosoft Office Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Foreclosure Process ManagementData TrackingPolicy DevelopmentAnalytical SkillsOrganizational SkillsResearch SkillsMultitaskingGoal OrientationPersonnel ManagementCoaching
Soft Skills
Effective CommunicationAttention to DetailTeam CollaborationIndependence
Tools & Technologies
Microsoft OfficeMicrosoft OutlookMicrosoft ExcelMicrosoft Authenticator
Certifications & Qualifications
Bachelor’s DegreeParalegal Certificate
Industry Keywords
ForeclosureMortgage ServicesInvestor GuidelinesJurisdictional RequirementsSLA Management
About the role
Key responsibilities & impact- Supervise a staff of 8+ Foreclosure Specialists and Document Verification Specialists
- Timely and accurately manage a pipeline of loans through the foreclosure process
- Develop and maintain current policies and procedures
- Identify process improvement opportunities and help implement new processes
- Maintain working knowledge of investor, insurer, client, state, and jurisdictional foreclosure requirements
- Track and manage foreclosure deadlines, SLAs, timelines, and department metrics
- Train new hires on systems of record, investor guidelines, and industry standards
- Train the team on newly implemented processes
- Use reporting to manage the team and modify reporting as needed
- Handle personnel management, coaching, and annual reviews
- Serve as the foreclosure point of contact for internal departments and attorney firms on escalated issues
- Track and analyze departmental data and report team activities
- Complete special tasks and achieve assigned objectives
- Make business decisions based on likelihood of recovery versus liability risks
- Perform related duties assigned by management
Requirements
What you’ll need- Bachelor’s degree, paralegal certificate or equivalent work experience required
- 6+ years of foreclosure or mortgage service-related experience required
- 1-2 years of management experience preferred
- Strong analytical, organizational, communication, computer, and research skills
- Attention to detail
- Ability to multitask and remain goal oriented
- Ability to work on a team or independently with minimal supervision
- Proficiency in Microsoft Office, Outlook, and Excel
- Flexibility to work occasional adjusted schedules, overtime, and evening and/or weekend hours
- Regular and punctual attendance
- Effective verbal communication in English
- Smartphone meeting Company security standards and ability to install apps such as Microsoft Authenticator; employment contingent on this requirement
Benefits
Comp & perks- Medical, dental, and vision insurance
- Health Savings Account with employer contribution
- 401(k) Retirement plan with employer match
- Paid Maternity Leave/Parental Bonding Leave/Caregiver Leave
- Adoption Assistance
- Tuition & Certification reimbursement
- Employee Mortgage Loan Program
- Newrez Employee Emergency and Disaster Fund
- 1 company-paid Volunteer Time Off day
- Matching Gifts Program - dollar-for-dollar up to $1,000
- Access to grants, nonprofit resources, and volunteer opportunities
- Employee Resource Groups (ERG)