Senior Software Engineer – GRC/IRM

NewRocket

. Lead, coach, and mentor a team of Software Engineers .

Posted 10/8/2026full-timeRemote • IndiaSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive experience in implementing and customizing ServiceNow applications, particularly in GRC/IRM, while effectively leading and mentoring software engineering teams. Proficient in integrating systems and developing technical documentation to support business requirements.

Highest-signal resume keywords

ServiceNow ImplementationGRC/IRM ExpertiseWeb Services IntegrationServiceNow ScriptingTechnical Design Documentation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

ServiceNow CustomizationREST/SOAP IntegrationsData Extraction TechnologiesServiceNow ITSMService Catalog DevelopmentWorkflows ImplementationBusiness Rules ScriptingClient ScriptsScripted REST APIsScript Includes

Soft Skills

Team LeadershipMentoringStakeholder CommunicationUser Acceptance Testing

Tools & Technologies

ServiceNowMid ServersCloud PlatformsETL Integrations

Certifications & Qualifications

ITIL FoundationServiceNow CSAServiceNow CAD

Industry Keywords

GRCIRMOperational DocumentationSOPsImpact Assessment

Tech Stack

Tools & technologies

CloudETLITSMServiceNowSOAP

About the role

Key responsibilities & impact

Lead, coach, and mentor a team of Software Engineers
Implement and develop customizations based on functional and technical requirements for large-scale professional services projects
Interface with end-users and key stakeholders to gather GRC/IRM systems requirements
Customize ServiceNow applications and support rollout of features and modules, including application UI, workflows, and business logic
Configure REST/SOAP integrations between ServiceNow and other applications
Guide customers in understanding technical solutions for business requirements
Interact with technical SMEs to gather environment information for service map and event work
Reflect impact assessment rules within service maps and validate them with SMEs and stakeholders
Participate in user acceptance testing of maps, impact rules, and event management work
Promote update sets and data across applicable ServiceNow environments
Remediate production incidents related to the scope
Align with the existing ServiceNow technical lead to maintain consistent shared patterns
Maintain operational documentation and SOPs

Requirements

What you’ll need

5+ years’ experience supporting the implementation, administration, configuration, and/or development of ServiceNow in 2 or more capabilities GRC/IRM
Strong Experience in GRC/IRM
Experience with integration between ServiceNow and other systems/platforms using both mid servers and cloud to cloud
Experience with Web Services Integration (SOAP, REST) and bi-directional, automated integrations between systems
Data Extraction Technologies (e.g. JDBC, ODBC) or ETL integrations
Proven experience implementing ServiceNow ITSM, Service Catalog, and Workflows to meet business requirements
Experience in ServiceNow scripting, including Business Rules, Client Scripts, UI Builder, Scripted REST APIs, and Script Includes
Ability to create technical design documents and user documentation
A four-year undergraduate degree in Computer Science, Computer Engineering, Information Systems or demonstrated work experience
Willingness and ability to continue education within the ServiceNow platform and beyond
Ability to complete ServiceNow competency certifications and module accreditations
Preferred certifications: ITIL Foundation; ServiceNow CSA and CAD

Benefits

Comp & perks

Official ServiceNow training
Opportunity to achieve multiple ServiceNow certifications
Support and guidance on projects
Equal opportunity workplace
Disability accommodation support