Senior Software Engineer – TSM/OMT

NewRocket

. Develop customer applications for Work Order management, scheduling, and dispatch using ServiceNow TSM/OMT .

Posted 10/5/2026full-timeRemote • IndiaSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in developing and enhancing ServiceNow TSM/OMT applications, with a strong focus on service mapping, discovery, and integration of custom solutions. Proficient in collaborating with stakeholders to deliver tailored functionalities and ensuring effective communication of technical concepts.

Highest-signal resume keywords

ServiceNow TSM/OMT ExperienceREST API DevelopmentService Mapping ConfigurationCredential Based DiscoveryMID Server Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

ServiceNow Application DevelopmentIntegrated Logic DevelopmentCustom Application ModelsService Graph ConnectorsHorizontal Discovery PatternsIdentification Rules ConfigurationMulti-Tier Service DiscoveryCommand Line Console ProficiencyData Access and PersistenceClient/Server Architecture

Soft Skills

Stakeholder CollaborationTechnical Communication

Tools & Technologies

ServiceNowCMDBServiceNow APIsServiceNow MID Servers

Industry Keywords

Service-Oriented ArchitectureDistributed Application ArchitectureEvent Rules EnhancementCI Identifiers ManagementEnvironment Information Interaction

Tech Stack

Tools & technologies

ServiceNow

About the role

Key responsibilities & impact

Develop customer applications for Work Order management, scheduling, and dispatch using ServiceNow TSM/OMT
Collaborate with stakeholders to identify key functionality within custom ServiceNow instances
Enhance ServiceNow event rules as necessary to ensure proper CMDB binding
Interact with technical SMEs to obtain environment information supporting service map and event work

Requirements

What you’ll need

Experience with TSM/OMT in ServiceNow
Comprehension of, and the ability to communicate and implement TSM/OMT solutions
Ability to develop interfaces for each user audience depending on custom application models or Service Portals
Experience developing integrated logic and functional components to interface with ServiceNow internal services and APIs via REST
Experience with service-oriented and distributed application architecture in the enterprise, including web services, data access and persistence, and client/server
Understanding of Credential less and Credential based Discovery
Ability to install, configure, and integrate ServiceNow TSM/OMT software products, focused on discovery, service mapping, certification management, Service Graph Connectors, and Multisource CMDB
Ability to prevent duplicate CIs with CI identifiers
Ability to extend Horizontal Discovery with custom Infrastructure Patterns and Application Patterns
Knowledge and ability to configure, manage, and maintain MID servers
Proficiency with command line console for Service Mapping
Ability to work with and migrate patterns between environments for Service Mapping
Proficiency configuring Identification Rules for Service Mapping
Ability and knowledge in Discovery of multi-tier services, including advanced pattern configuration for Service Mapping

Benefits

Comp & perks

Healthy work-life balance
Collaborative and innovative culture
Support for professional growth
Diversity and inclusion commitment
Equal opportunity workplace
Disability accommodation support