Deal Support Coordinator

Newsela

. Report to the Team Lead, Deal Desk .

Posted 10/6/2026contractRemote • Argentina, Brazil, Chile, Colombia, Costa RicaJunior💰 $1,500 - $1,800 per monthWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong attention to detail and accuracy in data entry and deal verification while effectively managing multiple tasks in a fast-paced environment. Proficient in Salesforce CPQ and familiar with Google Workspace and Microsoft Suite to support sales operations and customer service.

Highest-signal resume keywords

Salesforce CPQData EntryCustomer ServiceAttention to DetailProfessional-Level English Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data EntryDeal VerificationContract AmendmentsQuote Discrepancy CorrectionSalesforce CPQ

Soft Skills

Attention to DetailTime ManagementCommunication

Tools & Technologies

SalesforceGoogle WorkspaceMicrosoft SuiteAdobe ToolsSlack

Industry Keywords

Sales SupportOperationsService StandardsBackground Check

About the role

Key responsibilities & impact

Report to the Team Lead, Deal Desk
Review and verify incoming deals for accuracy and policy compliance
Ensure non-standard deal approvals are documented, escalated appropriately, and resolved on time
Prepare documentation and route approvals for contract amendments
Maintain data integrity in Salesforce CPQ by correcting quote and contract discrepancies
Enter and update deal data in Salesforce and related systems
Monitor the internal Slack deal support hotline and route requests
Answer transactional questions and support customer-facing teams with deal inputs
Meet defined SLAs and service standards for timely, accurate bookings and resolutions
Provide general administrative support to the Deal Desk team

Requirements

What you’ll need

1+ year experience in data entry, sales support, customer service, or operations
Bachelor’s degree or equivalent experience preferred
Familiarity with Salesforce, Google Workspace, Microsoft Suite, and Adobe tools a plus
Strong attention to detail, accuracy, and consistency
Ability to manage multiple tasks and meet deadlines in a fast-paced environment
Professional-level English communication skills, written and verbal
Access to and willingness to use a personal Mac computer or laptop
Availability for 8 hours per day, Monday–Friday, between 8:00am and 8:00pm US Eastern Standard Time
Successful completion of a background check

Benefits

Comp & perks

Fully remote work from home
Work contributing to education and improving students’ and teachers’ lives
Potential contract extension (not guaranteed)