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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in strategic communications and client leadership, with a strong focus on managing high-stakes engagements and developing repeatable service models. Proficient in overseeing project scopes, budgets, and timelines while collaborating effectively with cross-functional teams and external partners.
Highest-signal resume keywords
Strategic CommunicationsClient LeadershipEngagement ManagementCreator EcosystemsService Model Development
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Budget ManagementTimeline ManagementEngagement PlanningPerformance Data AnalysisCase Study Development
Soft Skills
LeadershipCollaborationProblem-SolvingClient Relationship Management
Industry Keywords
Campaign ManagementFast-Moving ConsultancyMedia CompanyVendor RelationshipsAudience Research
About the role
Key responsibilities & impact- Oversee every active Creator Command Center from launch through final reporting
- Hold engagements to scope, budget, timeline, and quality standards
- Handle high-stakes moments, client escalations, and fast-moving news
- Serve as senior client partner on important engagements
- Hire, manage, and develop Strategy Directors
- Staff command centers with designers, project managers, and production staff
- Manage partner agencies, creator networks, and vendors
- Build and refine the command center model, including scoping, onboarding, workflows, and reporting
- Turn results into case studies and proposals with the Senior Program Director
- Incorporate audience research and performance data into engagement planning and measurement
- Collaborate with the Head of NewWorld Strategies, Senior Program Director, and Research & Insights
Requirements
What you’ll need- 10+ years in strategic communications, campaigns, or client leadership
- Experience leading several engagements and teams at once
- Record of leading high-stakes, fast-moving communications or campaign work for mission-driven organizations
- Experience managing strategists or engagement leads across several concurrent engagements
- Senior client leadership experience
- Fluency in creator ecosystems and platform-native content
- Strong command of scopes, budgets, timelines, and vendor relationships
- Experience building a repeatable service model or practice
- Experience in an early-stage or fast-moving consultancy, agency, or media company
Benefits
Comp & perks- Full benefits
- Health coverage
- Paid time off
- Remote work
- Option to work from the New York office