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Regional Director – Senior Living
NEXDINE Hospitality. Oversee front-of-house operations, catering services, and resident services across Independent Living, Assisted Living, and skilled nursing facilities .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in event planning and coordination, particularly in catering services, while fostering high-quality resident experiences through effective interpersonal communication and organizational skills.
Highest-signal resume keywords
Event PlanningCatering CoordinationConcierge ServicesFacility ManagementCustomer Service
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Event PlanningCatering CoordinationFacility ManagementLogistics ManagementMicrosoft OfficeEvent Planning Software
Soft Skills
Interpersonal SkillsCustomer Service SkillsOrganizational SkillsMultitasking Abilities
Certifications & Qualifications
Bachelor's Degree in Hospitality ManagementBachelor's Degree in Event Planning
Industry Keywords
Resident ServicesHigh-Quality ServiceConcierge ServicesEvent LogisticsVendor Coordination
About the role
Key responsibilities & impact- Oversee front-of-house operations, catering services, and resident services across Independent Living, Assisted Living, and skilled nursing facilities
- Foster a culture of high-quality service prioritizing resident satisfaction
- Develop and implement hospitality standards that create a welcoming environment
- Initiate and promote activities encouraging resident involvement and connection
- Collaborate with clients to understand event requirements, preferences, and expectations
- Plan, organize, and execute catering events
- Coordinate with vendors, including catering services, decorators, and entertainment providers
- Create detailed event timelines and manage event logistics
- Address and resolve issues arising during events
- Provide concierge services, including answering inquiries, making reservations, and offering personalized assistance
- Maintain a professional and welcoming atmosphere for guests
- Handle guest complaints and concerns promptly and effectively
- Keep abreast of local events and services to provide relevant information
- Coordinate with maintenance staff regarding repairs or improvements
- Manage meeting-room scheduling and logistics
- Ensure timely delivery of supplies and services
- Develop and maintain relationships with facility-related service providers
Requirements
What you’ll need- Proven experience in event planning and coordination, with a focus on catering events
- Strong interpersonal and customer service skills, with the ability to engage effectively with clients and guests
- Excellent organizational and multitasking abilities to manage diverse responsibilities
- Knowledge of concierge services and a commitment to delivering exceptional guest experiences
- Facility management experience, including overseeing maintenance and coordinating logistics
- Proficient in Microsoft Office and event planning software
- Minimum of 3 years of relevant experience in catering, event planning, concierge services, or facility coordination
- Bachelor's degree in Hospitality Management, Event Planning, or a related field preferred
Benefits
Comp & perks- Generous Compensation & Benefits Package
- Health, Dental & Vision Insurance
- Company-Paid Life Insurance
- 401(k) Savings Plan
- Paid Time Off: Vacation, Holiday, Sick Time
- Employee Assistance Program (EAP)
- Career Growth Opportunities
- Employee Perks & Rewards
- Weekly pay via direct deposit