Regional Director – Senior Living

NEXDINE Hospitality

. Oversee front-of-house operations, catering services, and resident services across Independent Living, Assisted Living, and skilled nursing facilities .

Posted 11/3/2026full-timeRemote • Michigan • United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in event planning and coordination, particularly in catering services, while fostering exceptional guest experiences through strong interpersonal skills and effective facility management. Proficient in managing logistics, vendor coordination, and maintaining high hospitality standards.

Highest-signal resume keywords

Event PlanningCatering CoordinationConcierge ServicesFacility ManagementCustomer Service

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Event PlanningCatering CoordinationFacility ManagementLogistics ManagementMicrosoft OfficeEvent Planning Software

Soft Skills

Interpersonal SkillsCustomer Service SkillsOrganizational SkillsMultitasking Abilities

Certifications & Qualifications

Bachelor's Degree in Hospitality ManagementBachelor's Degree in Event Planning

Industry Keywords

Independent LivingAssisted LivingSkilled Nursing FacilitiesHospitality StandardsGuest Experience

About the role

Key responsibilities & impact

Oversee front-of-house operations, catering services, and resident services across Independent Living, Assisted Living, and skilled nursing facilities
Foster high-quality service prioritizing resident satisfaction
Develop and implement hospitality standards creating a welcoming environment
Initiate and promote activities encouraging resident involvement and connection
Collaborate with clients to understand event requirements, preferences, and expectations
Plan, organize, and execute catering events
Coordinate with vendors including catering services, decorators, and entertainment providers
Create event timelines and manage event logistics for timely execution
Address and resolve event issues and challenges
Provide concierge services, answer inquiries, make reservations, and offer personalized assistance
Maintain a professional and welcoming guest atmosphere
Handle guest complaints and concerns promptly and effectively
Keep abreast of local events and services to provide relevant guest information
Coordinate with maintenance staff on repairs and improvements
Manage meeting-room scheduling, logistics, availability, and setup
Ensure timely delivery of supplies and services
Develop and maintain relationships with facility-related service providers

Requirements

What you’ll need

Bachelor's degree in Hospitality Management, Event Planning, or a related field preferred
Minimum of 3 years of relevant experience in catering, event planning, concierge services, or facility coordination
Proven experience in event planning and coordination, with a focus on catering events
Strong interpersonal and customer service skills, with the ability to engage effectively with clients and guests
Excellent organizational and multitasking abilities to manage diverse responsibilities
Knowledge of concierge services and a commitment to delivering exceptional guest experiences
Facility management experience, including overseeing maintenance and coordinating logistics
Proficient in Microsoft Office and event planning software
Ability to follow written and oral instructions and procedures
Ability to meet the physical demands of frequent sitting, standing, walking, handling, feeling, and reaching
Ability to work in kitchen and office environments and operate or work around kitchen equipment, heat, steam, fire, and noise

Benefits

Comp & perks

Generous Compensation & Benefits Package
Health, Dental & Vision Insurance
Company-Paid Life Insurance
401(k) Savings Plan
Paid Time Off: Vacation, Holiday, Sick Time
Employee Assistance Program (EAP)
Career Growth Opportunities
Employee Perks & Rewards
Weekly pay via direct deposit