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Nexi Group

Customer Advisor

Nexi Group

. Contact existing and prospective customers via phone, email, and chat .

Posted 10/15/2026full-timeRzeszów • PolandMid-LevelSeniorWebsite

About the role

Key responsibilities & impact
  • Contact existing and prospective customers via phone, email, and chat
  • Conduct sales conversations and match solutions to customer needs
  • Provide professional advice and build long-term customer relationships
  • Achieve sales targets and develop the customer portfolio in line with company strategy
  • Support customers after the sale and ensure a positive customer experience
  • Maintain accurate documentation and update data in company systems
  • Monitor individual performance
  • Cooperate with the manager to achieve business goals

Requirements

What you’ll need
  • Strong interest in building a long-term career in sales
  • Excellent communication skills and confidence in building relationships over the phone
  • Motivation to learn and develop sales skills
  • Previous sales or customer service experience is an advantage but not required
  • Positive attitude and willingness to contribute to a supportive, collaborative team environment
  • Good computer literacy
  • Proficiency in Microsoft Office applications, including Word and Excel
  • Commitment, enthusiasm, and determination to achieve goals
  • English language skills are an advantage
  • Prior experience selling POS terminals, payment acquiring services, or other PayTech solutions is a bonus
  • Experience selling leasing products is a bonus
  • Proven track record in cold calling and prospecting, including leveraging existing client databases
  • Proficiency in CRM systems
  • Strong sales and negotiation skills

Benefits

Comp & perks
  • Permanent employment contract (Umowa o Pracę), Monday to Friday, 8:00 AM–4:00 PM
  • Monthly bonus scheme linked to sales performance and target achievement
  • Comprehensive onboarding, ongoing support, and guidance from a dedicated Buddy
  • Training from day one
  • Opportunity to learn modern sales and customer service practices
  • Career development opportunities
  • Supportive team culture
  • Sports card/co-financed sports activities
  • Private medical care
  • English language learning subsidy
  • Training and professional development funding
  • Life insurance
  • Opportunity to work remotely 2 days per week after the probation period
  • Team and company integration events
  • Corporate sports team
  • Employee Capital Plans (PPK)
  • Additional social benefits under the Company Social Benefits Fund
  • Holiday allowance
  • Additional holiday-season benefits
  • Employee referral program
  • Tech equipment, including the latest technology to support your work
  • International team collaboration
  • Structured training through PayTech University