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Fraud Monitoring Agent
Nexi Group. Provide 24/7/365 fraud monitoring services for Central European clients across issuing and acquiring activities .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in fraud monitoring and prevention, including the management of fraud detection rules and statistical analysis of fraud cases. Proficient in collaborating with financial institutions and authorities to address fraud-related issues while maintaining effective communication.
Highest-signal resume keywords
Fraud Monitoring ServicesFraud Prevention ManagementStatistical AnalysisCard Payment Industry ExperienceFluent English Communication
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Fraud Detection Rules ConfigurationTransaction AnalysisGeo-BlockingFraud Case IdentificationBlacklisting and Whitelisting
Soft Skills
Proactive InitiativeCommunication Skills
Tools & Technologies
MS OfficeExcelWordOutlookTeams
Industry Keywords
Fraud PreventionIssuingAcquiringATM SkimmingPOS Fraud
About the role
Key responsibilities & impact- Provide 24/7/365 fraud monitoring services for Central European clients across issuing and acquiring activities
- Manage fraud prevention services and configure fraud monitoring rules, including setup, analysis, and modification
- Manage fraud monitoring blacklists and whitelists
- Monitor and analyse transactions and make fraud-related decisions
- Cooperate with banks, partners, and local authorities to resolve fraud-related cases and analyse emerging trends
- Perform statistical analysis of registered fraud cases to identify trends and establish new fraud prevention measures
- Block and unblock cards suspected of fraudulent activity or involved in fraud attacks, including geo-blocking
- Block suspicious POS and eCommerce terminals
- Identify fraud attacks including ATM and POS skimming, misuse of lost or stolen cards, counterfeit card fraud, and MO/TO transaction fraud
Requirements
What you’ll need- High school diploma or equivalent experience
- Proactive person with initiative
- Communication skills
- Fluent English, both verbal and written
- Advanced MS Office proficiency: Word, Excel, Outlook, and Teams
- Experience in the card payment industry, including issuing and acquiring, is an advantage
- Comfortable working a flexible shift schedule, including afternoon and night shifts
Benefits
Comp & perks- Attractive salary and a competitive benefits package
- Tech equipment, including the latest technology to support your work
- Collaboration with an international team across Europe
- Hands-on experience and structured training through PayTech University
- Career growth and development opportunities