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MIPS Professional Services Consultant
Nextech Systems. Manage MIPS clients that have purchased consulting services on a recurring basis .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in MIPS consulting and Healthcare IT, with a strong focus on client relationship management, product feedback, and compliance with regulations such as HIPAA. Capable of providing virtual consultations and training while maintaining high customer retention and billable utilization.
Highest-signal resume keywords
MIPS ConsultingHealthcare IT ExperienceClient Relationship ManagementHIPAA ComplianceSalesforce Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
MIPS Best PracticesProduct Management FeedbackBug Identification and ReportingProject ManagementTimecard SubmissionClient TrainingProblem SolvingMedical Clinic Workflow Knowledge
Soft Skills
Excellent Communication SkillsInterpersonal SkillsTime ManagementCritical ThinkingNegotiation Skills
Tools & Technologies
SalesforceOutlook
Certifications & Qualifications
Bachelor’s Degree
Industry Keywords
Healthcare ITMIPSEEO LawsERISAPHI
About the role
Key responsibilities & impact- Manage MIPS clients that have purchased consulting services on a recurring basis
- Host remote consultations with Nextech clients and prospects on MIPS best practices
- Serve as the internal industry expert for MIPS as it relates to served specialties
- Provide ongoing feedback to Product Management as the voice of the customer for product enhancements and corrections
- Collaborate with the Consulting team to develop and maintain MIPS best practices
- Identify, triage, and report bugs and assist with workarounds
- Maintain a high level of customer retention for recurring consulting services
- Maintain 75% billable utilization
- Participate in product education, product guild, team, and best-practice meetings as needed
- Maintain Outlook work calendar with client and business meetings
- Submit timecards, weekly overviews, and department initiative and KPI updates
- Maintain and update projects in Salesforce
- Create opportunities and client-related events in Salesforce
- Participate in the national user conference
- Carry out additional responsibilities as assigned
- Provide virtual consultations, training, and services to internal teams and external clients on Nextech software products
- Investigate issues, solve problems creatively, and train clients and internal staff
- Ensure activities comply with EEO laws, HIPAA, ERISA, and other applicable regulations
Requirements
What you’ll need- Bachelor’s degree
- 3-5 years of experience in the Healthcare IT industry, MIPS
- Assertive with a demonstrated ability to cultivate strong relationships and influence behavior
- Excellent verbal and written communication skills
- Excellent interpersonal and time management skills
- Strong critical thinking, decision-making, negotiation, and conflict management skills
- Knowledge of or applicable experience in one of Nextech’s main medical specialties
- Knowledge of the workflow of a medical clinic
- Understanding of HIPAA and PHI
- Approximately 15% travel
Benefits
Comp & perks- Generous annual bonus opportunity
- 401(k) with Employer Match
- Flexible Time Off: take time off when you need it without worrying about available hours
- 11 paid holidays
- Your Day Your Way - Celebrate a day of cultural or social significance to you
- Access to Linkedin Learning courses for professional development
- Choice of Medical, Dental, and Vision plans
- Health Savings Account with employer match
- Flexible Spending Account
- 100% Company-Paid Parental leave (After 6 months with the company)
- Company-Paid Life Insurance and Short/Long Term Disability Insurance
- Nextech Luminary Peer Recognition Program
- Employee Assistance Program with free counseling sessions available
- Corporate Discounts on Retail, Travel, and Entertainment