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Sales Operations Manager
Nextech Systems. Work closely with the sales leadership team to define, implement, and manage processes supporting Nextech’s sales growth plans .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing sales operations, including Salesforce.com administration, sales process optimization, and productivity metrics management. Proven ability to lead initiatives, collaborate across departments, and ensure compliance with relevant regulations.
Highest-signal resume keywords
Salesforce.com ExperienceSalesforce.com CertificationBI Tool ExperienceOperational ManagementLeadership Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales Process OptimizationSales Productivity MetricsSales Territory AlignmentSales Commissions ManagementData AnalysisSalesforce AdministrationMEDDIC ExperienceSales Cloud ExperienceService Cloud ExperienceAutomation Tool Experience
Soft Skills
Organizational SkillsCommunication SkillsCollaborative AttitudeProfessionalismAbility to Manage Workload
Tools & Technologies
Salesforce.comGongEverstageHubSpotChili PiperLinkedIn NavigatorCPQNetSuite
Certifications & Qualifications
Salesforce.com Certification
Industry Keywords
Sales OperationsEqual Employment OpportunityHIPAAERISARevenue Operations
Tech Stack
Tools & technologiesCloudSFDC
About the role
Key responsibilities & impact- Work closely with the sales leadership team to define, implement, and manage processes supporting Nextech’s sales growth plans
- Maintain documentation on sales processes
- Assist with onboarding new sales representatives
- Optimize sales productivity
- Manage productivity metrics and sales engagement statistics to develop meaningful sales processes
- Identify and implement sales process improvements
- Manage the monthly sales commissions process in alignment with accounting and finance
- Manage sales territory alignment processes, documentation, and enablement
- Support sales teams with day-to-day Salesforce.com management
- Administer company sales commissions and bonus plans
- Liaise with other departments to ensure smooth data handoffs
- Develop processes to track competitive landscape trends and maintain competitive insights
- Assist in evaluating emerging market opportunities
- Manage special projects supporting sales and marketing go-to-market initiatives
- Perform other responsibilities as defined by the VP of Sales Operations
- Ensure activities comply with Equal Employment Opportunity laws, HIPAA, ERISA, and other applicable regulations
Requirements
What you’ll need- Bachelor’s degree in business administration or related field and/or related experience
- 5 years’ proven ability to manage operational functions such as centralized sales support, reports and analysis
- 5 years of Salesforce experience
- 5 years of BI, commission, and automation tool experience, such as Gong, Everstage, HubSpot, Chili Piper, and LinkedIn Navigator
- Excellent organizational skills and ability to manage and prioritize a heavy workload in a fast-paced environment
- Proven ability to present facts and recommendations effectively in verbal and written form
- High degree of professionalism and proven ability to work with confidential information
- Demonstrated collaborative and team-oriented attitude
- Ability to develop and manage initiatives to completion
- Demonstrated leadership and communication skills supporting Nextech values and behaviors
- Excellent written and verbal communication skills
- Salesforce.com Certification and SFDC Administrator Experience
- Experience with MEDDIC
- Experience in both Sales Cloud and Service Cloud
- Experience managing a global team of direct reports across revenue operation roles
- Experience integrating HubSpot, CPQ, and/or NetSuite into Salesforce.com
Benefits
Comp & perks- Generous annual bonus opportunity
- 401(k) with Employer Match
- Flexible Time Off
- 11 paid holidays
- Your Day Your Way cultural or social significance day
- Access to LinkedIn Learning courses for professional development
- Choice of Medical, Dental, and Vision plans
- Health Savings Account with employer match
- Flexible Spending Account
- 100% Company-Paid Parental leave after 6 months with the company
- Company-Paid Life Insurance
- Short/Long Term Disability Insurance
- Nextech Luminary Peer Recognition Program
- Employee Assistance Program with free counseling sessions available
- Corporate Discounts on Retail, Travel, and Entertainment