Senior Specialist I – Enterprise Applications

NextGen Healthcare

. Plan, design, develop, and launch efficient business processes and operations systems .

Posted 10/27/2026full-timeRemote • United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Salesforce administration, configuration, and custom development, with a strong focus on optimizing business processes and operations systems. Proven ability to analyze data, manage user relationships, and provide training and support to enhance system functionality and user experience.

Highest-signal resume keywords

Salesforce AdministrationSalesforce ADM 201 CertificationSalesforce Cloud ExperienceData Analysis and ImplementationRelationship Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Salesforce ConfigurationCustom DevelopmentWorkflow Business RulesValidation RulesEnterprise-Scale Relational DatabasesData ManagementSystem IntegrationPrototypingTestingReporting

Soft Skills

Effective CommunicationPresentation SkillsMentoringOrganizational SkillsMultitasking

Tools & Technologies

SalesforcePardotMobile ApplicationsSales/Marketing ApplicationsMicrosoft Office Suite

Certifications & Qualifications

Salesforce ADM 201 Certification

Industry Keywords

Business ProcessesOperations SystemsCustomer Relationship ManagementEnd-User SupportSecurity Management

Tech Stack

Tools & technologies

CloudSFDC

About the role

Key responsibilities & impact

Plan, design, develop, and launch efficient business processes and operations systems
Support core organizational functions and business processes with a focus on Salesforce or similar CRMs
Gather, analyze, and implement data supporting business cases, proposed projects, and system requirements
Provide Salesforce integration and strategic planning, EAS systems evaluation/design, prototyping, configuration, and testing
Ensure Salesforce accuracy, important metrics/data tracking, and alignment with business needs
Collaborate with Salesforce users on system support, maintenance, configuration, operational questions, reporting, integrations, and administration
Leverage Salesforce add-ons to maximize ecosystem value
Guide development of new functionality and cultivate relationships with end users and project stakeholders
Administer Salesforce and Salesforce-integrated solutions including Pardot, Mobile, and Sales/Marketing applications
Provide production-environment end-user support
Conduct or participate in requirements-gathering meetings
Manage bulk data, including RingLead and other deduplication packages
Manage security and users

Requirements

What you’ll need

Bachelor's degree preferably in computer science or related field, or any combination of education and experience providing the required qualifications
5+ years of experience in various Salesforce Cloud environments (Sales, Marketing, Community, Service)
Advanced experience with Salesforce.com administration, configuration, and custom development
Salesforce ADM 201 certification required
Knowledge of Salesforce.com configuration and portals, custom objects, workflow business rules, validation rules, Microsoft Office Suite, and enterprise-scale relational databases
Effective relationship management, communication, and presentation skills
Experience working with customers, vendors, peers, and senior management
Experience working as a team member, mentoring, and providing guidance or instruction to junior staff
Ability to provide orientation and training to end users
Ability to stay organized, prioritize, multitask, work independently, and meet deadlines

Benefits

Comp & perks

Equal opportunity employer
Inclusive environment committed to diversity