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VP, RCM Implementation – Integration
NextGen Healthcare. Lead technology and services client integrations across product segments, ensuring seamless transition into RCM operations .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Revenue Cycle Management (RCM) with a strong focus on client integrations, project management, and the development of standard operating procedures (SOPs) and training programs. Proven ability to lead cross-functional teams and manage vendor relationships to ensure successful implementation and integration of RCM solutions.
Highest-signal resume keywords
RCM Technology ImplementationsProject ManagementVendor ManagementSOP DevelopmentLeadership
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Revenue Cycle ManagementProject Management MethodologiesImplementation PlaybooksPractice Management SoftwareIntegration Processes
Soft Skills
Executive-Level CommunicationNegotiationTraining and FacilitationStrategic SkillsAnalytical Skills
Tools & Technologies
NGE PlatformNGO Platform
Certifications & Qualifications
PMPHFMA Certified Revenue Cycle Representative (CRCR)
Industry Keywords
Client IntegrationsCross-Functional ProjectsOperational NeedsPerformance MeasurementKPI Establishment
Tech Stack
Tools & technologiesPMP
About the role
Key responsibilities & impact- Lead technology and services client integrations across product segments, ensuring seamless transition into RCM operations
- Direct new client implementations from contract through go-live and stabilization, including project planning, resource allocation, milestone tracking and executive status reporting
- Oversee integration of RCM products and solutions into client workflows and internal operations
- Develop, implement and maintain RCM SOPs, playbooks and implementation methodologies
- Design and deliver client and internal training programs and materials
- Serve as the RCM subject matter expert for product development, workflow design and operational feedback
- Partner with product management to prioritize enhancements, optimize products and measure adoption, performance and ROI
- Manage vendor relationships and coordinate with Operations, Technology, Client Success, Sales and Finance
- Establish implementation and integration KPIs, monitor performance, identify risks and drive resolution and escalation
- Build, lead and develop a high-performing implementation and integration team
- Perform other duties supporting the overall objective of the position
Requirements
What you’ll need- Bachelor's Degree in Business Administration, Health Management Information Systems or related field, or any combination of education and experience which would provide the required qualifications
- 10+ years of progressive RCM experience or related leadership roles
- 5+ years of experience leading RCM technology and/or services implementations, integrations or large-scale client onboarding
- Experience developing SOPs, training programs and implementation playbooks
- Demonstrated experience managing vendors, budgets and cross-functional projects
- Practice Management Software experience
- Knowledge of Revenue Cycle Management best practices, RCM technology, practice management systems and integration processes, and implementation and project management methodologies
- Knowledge and understanding of business processes and drivers for providers across large and small market segments
- Leadership, executive-level communication and presentation, project and program management, vendor management, negotiation, training and facilitation, strategic and analytical skills
- Ability to lead complex implementations and integrations to on-time, on-budget delivery; translate operational needs into product requirements; develop clear and repeatable SOPs and training; manage and establish credibility within an organization; demonstrate supportive cross-functional relationships; oversee and balance multiple competing priorities
- PMP, HFMA Certified Revenue Cycle Representative (CRCR) or related certification preferred
- NGE and NGO platform experience strongly preferred
Benefits
Comp & perks- Equal opportunity employer committed to diversity and an inclusive environment