Associate Professional Services Consultant

Nexthink

. Partner with customer teams to understand business challenges and define how Nexthink solves them .

Posted 10/14/2026full-timeRemote • Tampa • Florida • United StatesJuniorMid-Level💰 $50,000 - $83,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in configuring and deploying Nexthink solutions while effectively translating customer needs into actionable use cases. Strong ability to analyze endpoint data and communicate technical concepts clearly to diverse stakeholders.

Highest-signal resume keywords

Nexthink Solution DeploymentDigital Employee Experience (DEX)End-User Computing (EUC)Data AnalysisCustomer-Facing Consulting

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Endpoint ManagementScriptingAPI IntegrationAnalyticsProblem-Solving Methods

Soft Skills

CommunicationCustomer ManagementService OrientationTechnical CuriosityGrowth Mindset

Tools & Technologies

PSA ToolsDashboardsAutomations

Industry Keywords

Technical SupportBusiness-Focused TechnologyConsultingWorkshopsKnowledge Transfer

About the role

Key responsibilities & impact

Partner with customer teams to understand business challenges and define how Nexthink solves them
Lead workshops and consultative sessions
Translate customer needs into actionable use cases and solution designs
Guide customers through adoption and help them realize measurable value
Configure and deploy Nexthink solutions aligned with customer requirements and best practices
Build dashboards, investigations, alerts, and automations
Analyze endpoint data to generate insights and optimize solutions
Troubleshoot issues using structured problem-solving methods
Document configurations and solution designs for customer knowledge transfer
Learn through direct collaboration, pair engagements, mentorship, and structured training
Refine problem-solving, communication, and customer management skills
Contribute to a supportive team culture

Requirements

What you’ll need

1–2 years of IT, technical support, or business-focused technology experience
Hands-on familiarity with DEX (Digital Employee Experience) concepts as a user
Baseline EUC (End-User Computing) knowledge at any level, including Windows, endpoint management, or basic system support
Proven ability to communicate technical information clearly to business and IT stakeholders
Customer-facing consulting or advisory experience is nice to have
Prior consulting, PSA tools, or project management exposure is nice to have
Scripting or API integration experience is nice to have
Experience with analytics or data interpretation is nice to have
Customer-first mindset
Service orientation
Technical curiosity
Ability to explain technical concepts clearly to non-technical audiences and listen actively
Growth mindset

Benefits

Comp & perks

100% company-covered health, dental, and vision benefits
Access to life insurance, long-term disability, and accidental death/personal loss coverage
Flexible hours
Unlimited paid time off
15 days of holidays
11 company-paid holidays
3 extra paid days for volunteering
Hybrid work model balancing office and remote work
Structured onboarding
Free access to professional training platforms
Up to 16 weeks of paid leave for birthing parents/primary caregivers
6 weeks of paid leave for secondary caregivers
401(k) plan with up to 4% company matching contributions and immediate vesting
Bonuses for referring successful hires after three months of continuous employment
Commission or performance bonus plan may be included