Associate Professional Services Consultant

Nexthink

. Partner with customer teams to understand business challenges and define how Nexthink solves them .

Posted 10/14/2026full-timeRemote • San Antonio • Texas • United StatesJuniorMid-Level💰 $50,000 - $83,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in configuring and deploying Nexthink solutions, translating customer needs into actionable use cases, and analyzing endpoint data to optimize solutions. Strong communication skills enable clear articulation of technical concepts to diverse stakeholders while fostering a customer-first mindset.

Highest-signal resume keywords

Nexthink Solution DeploymentDigital Employee Experience (DEX)End-User Computing (EUC)Data Analysis and InterpretationCustomer-Facing Consulting

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Endpoint ManagementScriptingAPI IntegrationProblem-SolvingConfiguration Documentation

Soft Skills

Clear CommunicationCustomer ManagementGrowth MindsetService OrientationTeam Collaboration

Tools & Technologies

NexthinkPSA ToolsAnalytics Tools

Industry Keywords

Technical SupportBusiness TechnologyConsultingProject Management

About the role

Key responsibilities & impact

Partner with customer teams to understand business challenges and define how Nexthink solves them
Lead workshops and consultative sessions
Translate customer needs into actionable use cases and solution designs
Guide customers through adoption and ensure measurable value from Nexthink
Configure and deploy Nexthink solutions aligned with customer requirements and best practices
Build dashboards, investigations, alerts, and automations
Analyze endpoint data to generate insights and optimize solutions
Troubleshoot issues using structured problem-solving methods
Document configurations and solution designs for customer knowledge transfer
Learn through collaboration, pair engagements, mentorship, hands-on experience, and structured training
Continuously refine problem-solving, communication, and customer management skills
Contribute to a supportive team culture

Requirements

What you’ll need

1–2 years of IT, technical support, or business-focused technology experience
Hands-on familiarity with DEX (Digital Employee Experience) concepts as a user
Baseline EUC (End-User Computing) knowledge at any level, including Windows, endpoint management, or basic system support
Proven ability to communicate technical information clearly to business and IT stakeholders
Customer-facing consulting or advisory experience (nice to have)
Prior consulting, PSA tools, or project management exposure (nice to have)
Scripting or API integration experience (nice to have)
Experience with analytics or data interpretation (nice to have)
Customer-first mindset
Service orientation
Technical curiosity and troubleshooting ability
Clear communication of technical concepts to non-technical audiences
Growth mindset and willingness to learn

Benefits

Comp & perks

100% covered company health, dental, and vision benefits
Access to life insurance, long-term disability, and accidental death/personal loss coverage
Flexible hours
Unlimited paid time off
15 days of holidays
11 company-paid holidays
3 extra days for volunteering
Hybrid work model balancing office and remote work
Structured onboarding
Free access to professional training platforms
Up to 16 weeks of paid leave for birthing parents/primary caregivers
6 weeks of paid leave for secondary caregivers
401(k) plan with up to 4% company matching contributions and immediate vesting
Bonuses for referring successful hires after three months of continuous employment
Additional opportunity to earn commissions above the OTE range