Client Director – North Central

Nexthink

. Own Nexthink's most important and complex enterprise relationships .

Posted 11/5/2026full-timeRemote • Chicago • Illinois • United StatesLead💰 $180,000 - $216,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive experience in enterprise technology sales and account leadership, with a strong focus on managing complex relationships and driving revenue growth. Proven ability to engage C-suite stakeholders and develop strategic account plans that align with business priorities.

Highest-signal resume keywords

Enterprise Technology SalesAccount LeadershipC-Suite Relationship ManagementIT Service ManagementPipeline Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Revenue Target AchievementStrategic Account PlanningLicense ExpansionProfessional Services AdoptionAccount Vision Development

Soft Skills

Influencing Without AuthorityCustomer Success LeadershipRelationship Building

Industry Keywords

Digital Employee ExperienceIT Operations ManagementEnterprise Software

Tech Stack

Tools & technologies

ITSM

About the role

Key responsibilities & impact

Own Nexthink's most important and complex enterprise relationships
Serve as the executive face of Nexthink to a portfolio of marquee accounts
Drive renewals, expand platform adoption, and build multi-threaded CxO-level relationships
Build and deepen relationships from IT and service desk teams through CIO and C-suite stakeholders
Develop and execute strategic account plans
Drive license expansion, professional services adoption, and renewal excellence
Set the commercial direction and remain accountable for portfolio results
Partner with clients to build outcomes-driven roadmaps aligned with business priorities
Orchestrate internal Nexthink resources across functions and geographies
Lead strategy and hold teams accountable to customer success
Manage worldwide deployment and development of assigned accounts
Coordinate resources across regions for consistent, high-impact engagement
Own the book of business and achieve targets across licenses, renewals, and professional services
Maintain accountability for the commercial health of the portfolio

Requirements

What you’ll need

10+ years of enterprise technology sales or account leadership experience
Track record of consistently exceeding multi-million dollar revenue targets
2+ years in a Client Director, Strategic Account Executive, or equivalent role managing and growing large, complex enterprise accounts
Direct experience in IT Service Management, IT Operations Management, Digital Employee Experience, or adjacent enterprise software categories
Demonstrated success engaging and influencing executive-level stakeholders, including CIO, CHRO, and other C-suite stakeholders
Ability to build a three-year account vision and close the quarter
Disciplined pipeline management and rigorous qualification
Ability to lead virtual teams by influence rather than authority
Enterprise sales leadership and executive-level relationship management experience

Benefits

Comp & perks

100% covered health, dental, and vision benefits for US employees
Access to life insurance, long-term disability, and accidental death/personal loss coverage
Flexible hours
Unlimited paid time off
15 days of holidays
11 company-paid holidays
3 extra days for volunteering
Hybrid work model balancing office and remote work
Structured onboarding
Free access to professional training platforms
Up to 16 weeks of paid leave for birthing parents/primary caregivers
6 weeks of paid leave for secondary caregivers
401(k) plan with up to 4% company matching contributions and immediate vesting
Bonuses for referring successful hires after three months of continuous employment
Commission or performance bonus plan may be included