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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Nexthink solutions and their application in enterprise environments, with a strong focus on driving measurable business outcomes through effective presales support and stakeholder engagement. Possesses a deep understanding of End User Computing, SaaS/cloud-based solutions, and IT service management principles.
Highest-signal resume keywords
Nexthink Subject Matter ExpertEnd User Computing SolutionsEnterprise Presales ExperienceDigital Experience MonitoringITIL or Service Lifecycle Knowledge
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
SaaS SolutionsCloud TechnologiesWindows 10O365Change ManagementDigital Experience MonitoringITILSecurity ComplianceTechnical ConsultingSales Support
Soft Skills
Exceptional Communication SkillsTeam-Oriented ApproachEntrepreneurial MindsetJudgment in EscalationAbility to Engage Executives
Tools & Technologies
Nexthink PlatformIT Service Management ToolsSalesforceCollaboration SoftwarePresentation Tools
Industry Keywords
Enterprise TransactionsStakeholder EngagementValue-Based WorkshopsRevenue GoalsComplex Solutions Environments
Tech Stack
Tools & technologiesCloudITSM
About the role
Key responsibilities & impact- Become a Nexthink subject matter expert and thought leader
- Champion the business value of the Nexthink Platform internally and externally
- Support the sales team in qualifying leads through product knowledge, customer issue analysis, and value demonstrations
- Show how Nexthink solutions support broader customer initiatives and translate into measurable business outcomes
- Engage stakeholders across IT Security, IT Operations, and IT Service Management to identify valuable use cases
- Support and lead large-scale enterprise transactions
- Apply industry knowledge to keep deals moving forward
- Run and facilitate value-based workshops for prospects
- Support the local sales territory in exceeding revenue goals through hands-on presales support
- Partner with Sales, Professional Services, and Partner teams
- Represent Nexthink as a speaker at company events and marketing activities
- Evangelize Nexthink internally and externally as a recognized thought leader
- Travel to client sites across the West region and occasionally to other Nexthink locations in the USA and internationally
Requirements
What you’ll need- 5+ years of experience in an enterprise presales or technical consulting role
- Ideally selling End User Computing SaaS/cloud-based solutions
- Proven track record partnering with a sales organization to meet or exceed assigned revenue goals
- Experience introducing new technology into a new market as a key technical resource
- Experience in Workplace, End User, or Desktop Services and management; Digital Experience Monitoring; Cloud; Windows 10; O365; migration, release, or change-related projects; ITIL, Service Lifecycle, or related quality-of-service disciplines; or Security, Governance, Risk, or Compliance disciplines
- Demonstrated ability to navigate complex solutions environments
- Strong business acumen and ability to translate business context into creative, pragmatic solutions
- Entrepreneurial mindset and ability to work independently with minimal guidance
- Judgment to know when to escalate
- Tech-savvy and able to quickly learn Nexthink's products, services, and business
- Exceptional written, verbal, and interpersonal communication skills
- Ability to engage senior leaders and executives
- Team-oriented approach in a dynamic, fast-moving environment
- Willingness to travel domestically to client sites across the West region and occasionally to other Nexthink locations in the USA and internationally
Benefits
Comp & perks- 100% company-covered health, dental, and vision benefits for US employees
- Access to life insurance, long-term disability, and accidental death/personal loss coverage
- Flexible hours
- Unlimited paid time off
- 15 days of holidays
- 11 company-paid holidays
- 3 extra paid days for volunteering
- Hybrid work model balancing office and remote work
- Structured onboarding to foster connections and team integration
- Free access to professional training platforms
- Up to 16 weeks of paid leave for birthing parents/primary caregivers
- 6 weeks of paid leave for secondary caregivers
- 401(k) plan with up to 4% company matching contributions and immediate vesting
- Bonuses for referring successful hires after three months of continuous employment
- Commission or performance bonus plan may be included in total rewards compensation
