FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in service planning, resource coordination, and project administration within a SaaS environment, with strong capabilities in financial documentation and reporting. Proficient in managing multiple projects and stakeholders while ensuring effective communication and adherence to service delivery KPIs.
Highest-signal resume keywords
Service PlanningResource CoordinationProject AdministrationFinancial DocumentationProject Management Tools
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Service DeliveryProject AdministrationResource AllocationInvoicingDocumentationData ReportingService Delivery KPIsSchedulingProfessional Services OperationsSoftware Implementation Lifecycles
Soft Skills
Strong Communication SkillsHighly OrganizedDetail-OrientedProactiveCustomer-Focused
Tools & Technologies
JiraMS ProjectAsanaMonday.com
Industry Keywords
SaaSMulti-Market ContextInternational ProjectsProfessional Services DeliveryStakeholder Management
About the role
Key responsibilities & impact- Coordinate and plan professional services delivery to meet customer needs and business priorities
- Optimize resource allocation, utilization, and scheduling across multiple regions and products
- Coordinate consultants, customers, partners, subcontractors, and internal teams
- Authorize invoicing of services delivered
- Monitor service reports, attendance sheets, and related documentation
- Track project-related purchases, including licenses and subcontracting
- Communicate task planning and schedules to consultants
- Monitor and track consultants’ skills and competencies
- Provide information and guidance to customers, partners, and subcontractors
- Prepare administrative documents and materials, including meeting minutes, emails, formal correspondence, and presentations
- Facilitate information sharing within the department
- Receive, screen, and route phone calls and messages
- Perform ad hoc reporting
- Contribute to monthly closing activities, including financial data for Finance and payroll variables for HR
- Support a scalable Customer Center of Excellence across multiple products, languages, and regions
Requirements
What you’ll need- Experience in service planning, resource coordination, project administration, or professional services operations, preferably within a SaaS or software environment
- Proven ability to plan and schedule service delivery by balancing customer demand, resource availability, and operational constraints
- Experience supporting multiple projects, products, or regions simultaneously, ideally in an international or multi-market context
- Familiarity with financial and administrative project follow-up, including invoicing, documentation, purchasing, and reporting
- At least B2 in English and fluency in either French, German, or Dutch
- Strong verbal and written communication skills
- Good understanding of professional services delivery and software implementation lifecycles
- Experience with planning, scheduling, or project management tools such as Jira, MS Project, Asana, Monday.com, or similar
- Strong ability to work with data, reports, and documentation
- Familiarity with service delivery KPIs such as utilization, capacity, delivery timelines, and service quality
- Comfortable collaborating with Finance, HR, Product, and Delivery teams
- Highly organized, structured, and detail-oriented, with a strong sense of ownership
- Proactive and adaptable, able to manage changing priorities in a fast-paced environment
- Customer-focused, collaborative, and solution-oriented approach
- Ability to work confidently with multiple stakeholders and contribute to continuous improvement
Benefits
Comp & perks- Hybrid Work: Rotational model, 2 days onsite, three days remote
- 14 payments per year (12 monthly payments + 1 summer bonus + 1 Christmas bonus in November)
- Meal Voucher: €10.20 per working day
- 23 vacation days, plus 24th or 31st December off
- Access to group language classes in Spanish, English, or French
- Private Medical Insurance: Multicare coverage
- Afterworks and team activities
- Support and adjustments during the recruitment process for people with disabilities