Nextlane

Executive Assistant

• Own the CEO's diary end to end, prioritising requests, protecting focus time, resolving conflicts and adapting to changes
• Organise Executive Leadership Team meetings, offsites and governance routines, including scheduling, agendas, materials, logistics, minutes and action follow-up
• Plan and manage complex travel across Europe and beyond, including itineraries, visas where needed, accommodation and expense reporting
• Prepare briefing notes, presentations and documents
• Filter and prioritise incoming requests and draft correspondence on the CEO's behalf
• Act as a trusted point of contact for executives, board members, investors, customers and partners
• Represent the CEO Office with professionalism
• Organise leadership and company events
• Support special projects led by the CEO Office
• Continuously improve CEO Office processes, including through AI and digital tools
• Work closely with the Chief of Staff and executive team as an information, preparation and follow-up hub

Executive Assistant, French and English Speakers

Full-stack Engineer

• Handle incoming customer support requests via phone, email, chat, and other support channels
• Analyze customer questions and issues related to daily use of Nextlane software solutions
• Provide clear guidance, explanations, and solutions within the defined support scope
• Detect incidents, software issues, or potential risks and ensure proper follow-up
• Log, qualify, document, and prioritize customer requests in the support ticketing system
• Follow established support processes and SLAs
• Escalate complex or technical issues to Back Office or specialized teams with clear analysis and context
• Alert the Support Manager or relevant stakeholders about critical issues or potential customer dissatisfaction
• Maintain professional, reassuring, customer-centric communication
• Keep customers informed about progress, next steps, and resolution timelines
• Contribute to internal knowledge bases, FAQs, and documentation
• Share recurring issues, customer feedback, and improvement ideas with the Support team
• Work with Back Office Support, Infrastructure, and Expert teams on issue resolution
• Coordinate with Consultants during customer onboarding and post-installation phases
• Escalate commercial requests or opportunities to Sales when outside the support scope

Application Support Consultant, Native French Speaker – Oracle, Linux

Backend Engineer

• Design, develop, and maintain backend services using C# and .NET Core
• Build secure, scalable, and high-performance REST APIs
• Implement solutions aligned with approved architectural patterns and technical guidelines
• Develop services handling high concurrency and production-scale workloads
• Write optimized, maintainable database queries while ensuring data integrity and performance
• Troubleshoot and resolve backend and production issues
• Write clean, maintainable, testable, production-ready code
• Apply SOLID principles and Clean, Onion, Hexagonal Architecture, and DDD practices
• Implement and maintain unit, integration, end-to-end, and performance/load tests
• Participate in code reviews and engineering quality initiatives
• Contribute to development standards, tooling, workflows, documentation, and knowledge sharing
• Collaborate with Tech Leads, frontend engineers, QA engineers, and DevOps engineers
• Translate technical and business requirements into high-quality implementations
• Support architecture compliance and solution improvement discussions
• Provide technical guidance to less experienced engineers when needed
• Participate in Agile ceremonies and team collaboration activities
• Work with AWS, Azure, or GCP cloud platforms
• Containerize backend services using Docker
• Contribute to CI/CD pipelines and automated deployments
• Support observability and monitoring using logging, metrics, and tracing tools
• Follow security, reliability, and operational best practices
• Stay current with backend technology advancements and propose system and workflow improvements

Backend Engineer, .NET, Cloud, APIs

• Design, develop, and maintain backend services using C# and .NET Core
• Build secure, scalable, and high-performance REST APIs
• Implement backend solutions aligned with approved architectural patterns and technical guidelines
• Develop services capable of handling high concurrency and production-scale workloads
• Write optimized and maintainable database queries while ensuring data integrity and performance
• Troubleshoot and resolve backend and production issues
• Write clean, maintainable, testable, and production-ready code
• Apply SOLID principles and architectural practices including Clean Architecture, Onion Architecture, Hexagonal Architecture, and DDD
• Implement and maintain unit, integration, end-to-end, and performance/load tests
• Participate in code reviews and engineering quality initiatives
• Contribute to development standards, tooling, workflows, architecture improvements, knowledge sharing, and technical documentation
• Collaborate with Tech Leads, frontend engineers, QA engineers, and DevOps engineers
• Translate technical and business requirements into high-quality implementations
• Support architecture compliance and solution improvement discussions
• Provide technical guidance to less experienced engineers when needed
• Participate in Agile ceremonies and team collaboration activities
• Work with AWS, Azure, or GCP cloud platforms
• Containerize backend services using Docker
• Contribute to CI/CD pipelines and automated deployment processes
• Support observability and monitoring using logging, metrics, and tracing tools
• Follow security, reliability, and operational best practices
• Stay current with backend technology advancements and propose workflow improvements

General

• Coordinate and plan professional services delivery to meet customer needs and business priorities
• Optimize resource allocation, utilization, and scheduling across multiple regions and products
• Coordinate consultants, customers, partners, subcontractors, and internal teams
• Authorize invoicing of services delivered
• Monitor service reports, attendance sheets, and related documentation
• Track project-related purchases, including licenses and subcontracting
• Communicate task planning and schedules to consultants
• Monitor and track consultants’ skills and competencies
• Provide information and guidance to customers, partners, and subcontractors
• Prepare administrative documents and materials, including meeting minutes, emails, formal correspondence, and presentations
• Facilitate information sharing within the department
• Receive, screen, and route phone calls and messages
• Perform ad hoc reporting
• Contribute to monthly closing activities, including financial data for Finance and payroll variables for HR
• Support a scalable Customer Center of Excellence across multiple products, languages, and regions

Executive Assistant, French and English Speakers

Application Support Consultant, Native French Speaker – Oracle, Linux

Backend Engineer, .NET, Cloud, APIs

Backend Engineer, .NET, Cloud, APIs

Resource Specialist