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Senior Facilities Operations Manager
Nextracker Inc.. Lead day-to-day facilities soft services operations across Nextpower’s U.S.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in managing facilities operations, including oversight of soft services such as reception, janitorial, and pantry services across multiple locations. Proven ability to establish and maintain operational standards, manage vendor relationships, and ensure effective communication with cross-functional teams.
Highest-signal resume keywords
Facilities Operations ManagementVendor ManagementService Delivery OversightBudget ManagementCross-Functional Collaboration
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Facilities OperationsService Level ManagementOffice Services CoordinationBudgeting and ForecastingVendor Contract ManagementStaffing and SchedulingIssue ResolutionOperational Standards EstablishmentOffice Move CoordinationPerformance Accountability
Soft Skills
Strong Communication SkillsRelationship ManagementOrganizational SkillsResponsivenessService Orientation
Industry Keywords
Corporate Office OperationsMulti-Site Facilities ManagementBuilding ServicesEHS CoordinationReal Estate Management
About the role
Key responsibilities & impact- Lead day-to-day facilities soft services operations across Nextpower’s U.S. offices
- Ensure each location is clean, functional, well-supported, and ready for daily business operations
- Lead site-based office operations personnel
- Manage reception and front-of-house operations, janitorial and day porter services, pantry and food services, office supplies, mail and shipping, conference and common-area readiness, waste and recycling, and other day-to-day office services
- Serve as the primary operational interface between office occupants and the Facilities organization
- Identify, route, communicate, and follow through on facility-related requests and issues to resolution
- Coordinate the operational impact of hard-facilities and technical building systems work while maintaining continuity of office operations
- Partner with Facilities, Real Estate, IT, EHS, Security, Procurement, HR, and landlords/property managers to maintain consistent facilities service standards across the U.S. portfolio
Requirements
What you’ll need- 10+ years of experience in facilities operations, facilities services, corporate office operations, building services, or multi-site facilities environments
- 5+ years of experience managing Office Managers, facilities coordinators, reception/front-of-house teams, day porters, or other site-based facilities operations personnel
- Demonstrated experience managing the day-to-day operation and service delivery of corporate offices, including reception, janitorial, pantry/food service, office supplies, mail/shipping, conference rooms, common areas, and other facilities soft services
- Experience establishing and maintaining consistent facilities operating standards, service levels, procedures, and inspection programs across multiple locations
- Strong experience managing facilities service vendors, contracts, performance, service levels, and corrective actions
- Demonstrated ability to manage staffing, scheduling, coverage, employee performance, accountability, and development of site operations teams
- Experience working closely with IT, EHS, HR and Facilities Managers on hard-facilities issues
- Ability to recognize facilities issues, determine the appropriate escalation path, coordinate with technical resources, communicate impacts to office occupants, and follow issues through resolution
- Experience coordinating office moves, restacks, openings, expansions, renovations, furniture changes, and other facilities-related operational changes
- Experience managing facilities operating budgets, purchase orders, invoices, vendor contracts, forecasts, and operating expenses
- Strong service orientation combined with the ability to maintain operational standards, accountability, consistency, and cost control
- Strong communication and relationship-management skills with the ability to work effectively with employees, executives, Facilities Managers, landlords, vendors, and cross-functional teams
- Highly organized, hands-on, responsive, and comfortable managing multiple locations and competing operational priorities
- Ability to travel regularly among assigned U.S. facilities