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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Business Process Management and requirements engineering, with a strong focus on optimizing workflows and implementing solutions in Jira and Confluence. Possesses excellent communication skills and a solid understanding of organizational interdependencies and digital platforms.
Highest-signal resume keywords
Business Process ManagementJira ConfigurationConfluence AdministrationRequirements EngineeringProcess Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Business AnalysisWorkflow OptimizationAutomation AssessmentDocumentation StandardsProcess Mapping
Soft Skills
Analytical ThinkingSolution-Oriented ApproachStrong Communication Skills
Tools & Technologies
JiraConfluence
Industry Keywords
Business Information SystemsProcess ManagementDigital PlatformsCross-Functional Workflows
About the role
Key responsibilities & impact- Analyze, capture, and document business processes and requirements from various areas of the organization
- Optimize, standardize, and harmonize cross-functional workflows, for example between Support, Sales, Product Management, Development, and Project Management
- Design and implement practical solutions in Jira, Confluence, and related systems
- Configure Jira projects, workflows, permissions, boards, dashboards, forms, and automations
- Structure and further develop Confluence spaces, templates, knowledge bases, and documentation standards
- Facilitate workshops and advise business functions on suitable process and tool solutions
- Further develop standards, best practices, and governance rules
- Assess automation and AI potential and support the future integration of relevant capabilities
- Collaborate at the interface between business functions, IT, Support, Sales, Product Management, Development, and central corporate functions
Requirements
What you’ll need- Completed vocational training, university degree, or equivalent practical experience in business information systems, computer science, business administration, process management, or a similar field
- Experience in process management, Business Process Management, business analysis, requirements engineering, or a comparable role
- Strong understanding of business processes, organizational interdependencies, and digital platforms
- Hands-on experience with Jira and Confluence, ideally including configuration or administration
- Experience with workflows, permissions, boards, dashboards, automations, or comparable system functionality
- Structured, analytical, and solution-oriented approach to work
- Strong communication skills when working with business functions, IT, and management
- Very good German and good English language skills
- Programming skills are not required; what matters is a strong technical understanding, process-oriented thinking, and the ability to translate business requirements into robust system solutions
Benefits
Comp & perks- A secure and attractive position with a growing IT company in the eHealth sector
- A key role in the development of our business processes and digital ways of working
- Scope to shape the continued development of Jira, Confluence, and related solutions
- Varied responsibilities at the intersection of business functions, IT, and operational implementation
- Independent work in a modern, collaborative environment with flat hierarchies and an informal company culture
- Opportunities for professional development in Atlassian solutions, process management, and digital transformation
- Permanent employment contract
- Attractive compensation
- Easily accessible office in Berlin