Nexus AG

Solutions Engineer

• Analyze, capture, and document business processes and requirements from various areas of the organization
• Optimize, standardize, and harmonize cross-functional workflows, for example between Support, Sales, Product Management, Development, and Project Management
• Design and implement practical solutions in Jira, Confluence, and related systems
• Configure Jira projects, workflows, permissions, boards, dashboards, forms, and automations
• Structure and further develop Confluence spaces, templates, knowledge bases, and documentation standards
• Facilitate workshops and advise business functions on suitable process and tool solutions
• Further develop standards, best practices, and governance rules
• Assess automation and AI potential and support the future integration of relevant capabilities
• Collaborate at the interface between business functions, IT, Support, Sales, Product Management, Development, and central corporate functions

Business Process and Atlassian Solutions Manager