IT Systems Administrator

NIC Global Manufacturing Solutions.

. Maintain and support IT infrastructure and services for day-to-day manufacturing operations .

Posted 10/28/2026full-timeGallatin • Tennessee • United StatesSeniorLead💰 $75,000 - $85,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in maintaining and supporting IT infrastructure, including network services, Microsoft Exchange, and Citrix, while ensuring compliance with ISO 27001 standards. Proficient in troubleshooting LAN/WAN environments and managing backup and recovery services in a manufacturing setting.

Highest-signal resume keywords

System AdministrationNetwork AdministrationPowerShell ScriptingMicrosoft Exchange AdministrationISO 27001 Compliance

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Network TroubleshootingLAN/WAN ManagementBackup and Recovery SystemsActive Directory ManagementRouter ConfigurationSwitch ConfigurationFirewall ManagementVPN ConfigurationVoIP ServicesERP Systems

Soft Skills

Problem-Solving AptitudeExcellent Communication SkillsTeam-OrientedOrganizational SkillsCustomer Service Approach

Tools & Technologies

CitrixMicrosoft ExchangeNetwork Monitoring ToolsWindows ADThird-Party Platforms

Industry Keywords

Manufacturing OperationsIT InfrastructureNetwork ServicesData BackupISO 27001 Standards

Tech Stack

Tools & technologies

CitrixERPFirewallsVoIP

About the role

Key responsibilities & impact

Maintain and support IT infrastructure and services for day-to-day manufacturing operations
Maintain and coordinate upgrades for Citrix, Microsoft Exchange, network services and hardware, shop-floor systems, and third-party platforms
Support hosted services and network monitoring and management across all facilities
Design and architect networks
Monitor and troubleshoot LAN/WAN environments
Maintain documentation and records
Support and configure routers, switches, firewalls, VPN concentrators, VoIP services, and other network equipment
Troubleshoot issues and outages
Evaluate and maintain network performance and services
Support Tier I helpdesk as needed
Perform problem-solving tasks based on user or monitoring-system alerts
Execute complex analysis and resolution of broad system issues
Administer Microsoft Exchange, Citrix, and other production-facing technologies
Maintain, configure, and ensure reliable operation of computer systems, network services, Active Directory, and VoIP services
Install and support network components, including switches, routers, firewalls, VPN concentrators, and VoIP services
Manage, maintain, and test backup and recovery services
Apply ISO 27001 standards and practices as relevant to job responsibilities
Travel to other facilities on a quarterly basis as required

Requirements

What you’ll need

Bachelor’s Degree from a four-year college or university, or an equivalent combination of formal education, on-the-job training, and/or 10+ years of work experience
Proven experience as a System Administrator, Network Administrator, or similar role
Knowledge of commonly used concepts, practices, and procedures in a Windows AD network with wired, wireless, thin, fat, and remote clients
Knowledge of commonly used IT concepts, practices, and procedures
Knowledge of data backup/recovery systems
Ability to create scripts in PowerShell
Familiarity with various operating systems and platforms
Resourcefulness and problem-solving aptitude
Excellent communication skills with production employees and corporate managers
Team-oriented, willing to contribute and learn
Ability to work under general supervision in a dynamic environment
Ability to manage multiple projects and priorities
Customer service approach with strong organizational skills
ERP experience, preferably in a manufacturing environment
Ability to lift 50 lbs with or without accommodations
Must pass drug testing after a conditional offer
Must complete a background check authorization and undergo applicable background screening
Monday through Friday availability, 8:00 am–4:30 pm; some days may require staying until project completion
40+ hours per week

Benefits

Comp & perks

Quarterly employee appreciation events
Holiday parties
Cook outs
Company gifts
Employee events and recognition programs
Choice of two health insurance plans
Employer-paid employee dental insurance
Employer-paid life insurance, AD&D, and long-term disability plans
Vision insurance
Additional life insurance
Accident insurance
Critical illness insurance
Federal health and dependent care savings accounts (FSA)
401(k) plan with employer match
Tuition reimbursement
PTO accrual of 80 hours in the first year, increasing with length-of-service milestones
80 hours of holiday pay per year