IT Systems Administrator

NIC Global Manufacturing Solutions.

. Maintain and support IT infrastructure and services for day-to-day manufacturing operations .

Posted 9/29/2026full-timeGallatin • Tennessee • United StatesSeniorLead💰 $75,000 - $85,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in maintaining and supporting IT infrastructure, including network services, Microsoft Exchange, and Citrix, while ensuring reliable operation of systems and performing disaster recovery. Proficient in problem-solving, project management, and customer service within a manufacturing environment.

Highest-signal resume keywords

System AdministrationNetwork AdministrationMicrosoft ExchangeCitrixPowerShell Scripting

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Network MonitoringDisaster RecoveryLAN/WAN TroubleshootingActive Directory ManagementBackup and Recovery SystemsVoIP Services ConfigurationERP ExperienceISO 27001 StandardsNetwork Design and ArchitectureData Backup/Recovery

Soft Skills

Excellent CommunicationProblem-Solving AptitudeTeam-OrientedOrganizational SkillsResourcefulness

Tools & Technologies

CitrixMicrosoft ExchangeVPN ConcentratorsRoutersSwitchesFirewallsVoIP ServicesMonitoring SystemsWindows AD NetworkThird-Party Platforms

Industry Keywords

Manufacturing OperationsIT InfrastructureNetwork ServicesProduction-Facing TechnologiesERP SystemsISO 27001Data TransformationsEDI ConceptsXDRMFA

Tech Stack

Tools & technologies

CitrixERPFirewallsPythonVoIP

About the role

Key responsibilities & impact

Maintain and support IT infrastructure and services for day-to-day manufacturing operations
Maintain and coordinate upgrades of Citrix, Microsoft Exchange, network services and hardware, shop-floor systems, and third-party platforms
Support hosted services and network monitoring and management across all facilities
Design and architect networks
Perform disaster recovery, LAN/WAN monitoring and troubleshooting, and documentation/recordkeeping
Support and configure routers, switches, firewalls, VPN concentrators, VoIP services, and other network equipment
Troubleshoot issues and outages
Evaluate and maintain network performance and services to established standards
Support Tier I helpdesk as needed
Perform problem-solving tasks when alerted by users or monitoring systems
Execute complex analysis and resolution of system issues
Administer Microsoft Exchange, Citrix, and other production-facing technologies
Maintain, configure, and ensure reliable operation of computer systems, network services, Active Directory, and VoIP services
Install and support network components
Manage, maintain, and test backup and recovery services
Travel to other facilities on a quarterly basis as required
Perform additional duties based on business needs

Requirements

What you’ll need

Bachelor’s Degree from a four-year college or university, or an equivalent combination of formal education, on-the-job training, and/or 10+ years of work experience
Proven experience as a System Administrator, Network Administrator, or similar role
Knowledge of commonly used concepts, practices, and procedures in a Windows AD network with wired, wireless, thin, fat, and remote clients
Knowledge of commonly used IT concepts, practices, and procedures
Knowledge of data backup/recovery systems
Ability to create scripts in PowerShell
Familiarity with various operating systems and platforms
Resourcefulness and problem-solving aptitude
Excellent communication skills with production employees and corporate managers
Team-oriented and willing to contribute and learn
Ability to work under general supervision in a dynamic environment
Ability to manage multiple projects and priorities
Customer service approach with strong organizational skills
ERP experience, preferably in a manufacturing environment
Ability to lift 50 lbs with or without accommodations
Ability to work Monday through Friday, 8:00 am until 4:30 pm; some days may require staying until project completion
40+ hours per week
General understanding of ISO 27001 standards and application practices
Not required but a plus: Python, Infor ERP, Exchange on-premise migration to Microsoft 365, PLCs, EDI concepts/workflows/data transformations, EDR, XDR, and MFA

Benefits

Comp & perks

Quarterly employee appreciation events
Holiday parties
Cookouts
Company gifts
Employee events and recognition programs
Choice of two health insurance plans
Employer-paid employee dental insurance
Employer-paid life insurance, AD&D, and long-term disability plans
Vision insurance
Additional life insurance
Accident insurance
Critical illness insurance
Federal health and dependent care savings accounts (FSA)
401(k) plan with employer match after 6 months
Tuition reimbursement
PTO accrual of 80 hours in the first year, increasing with length of service milestones
80 hours of holiday pay per year
Company training and career growth opportunities