Technical Account Manager II

Nielsen

. Oversee day-to-day execution of a large, dynamic client portfolio .

Posted 9/29/2026full-timeRemote • MexicoMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing digital campaigns and client portfolios while ensuring high-quality deliverables. Proficient in implementing technical solutions and providing training on Nielsen products to enhance client satisfaction.

Highest-signal resume keywords

Digital Campaign ManagementNielsen Tag ImplementationClient Support and Issue ResolutionTechnical Training and Support Materials CreationWeb/Internet Technologies Understanding

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Digital Campaign ManagementNielsen Tag ImplementationWeb/Internet TechnologiesProject ManagementTechnical Solution Presentation

Soft Skills

Creative ThinkingMultitaskingClient Satisfaction FocusCommunication SkillsProblem-Solving

Certifications & Qualifications

BA/BS Degree

Industry Keywords

Client Portfolio ManagementDigital AdvertisingImplementation GuidesHigh-Stakes Project ManagementFast-Paced Environment

About the role

Key responsibilities & impact

Oversee day-to-day execution of a large, dynamic client portfolio
Manage multiple digital campaigns in parallel from creation to final output
Help clients correctly implement and test Nielsen tags on digital advertising campaigns
Follow through on issue resolution and provide high-level support
Communicate solutions to build internal and external knowledge
Partner with analysts to ensure deliverables meet strict standards
Assist the Sales team in presenting technical solutions to stakeholders
Lead training sessions on the technical aspects of Nielsen products
Create support materials, including implementation guides and FAQs
Coordinate with Engineering, Operations, and Client Services to ensure timely turnarounds and project success

Requirements

What you’ll need

BA/BS degree in a relevant field
Ability to speak and write in English fluently and idiomatically
Strong understanding of Web/Internet technologies
Aptitude for quickly mastering new systems and processes
Creative thinking skills with an unyielding focus on client satisfaction and business-critical priority management
Proven ability to multitask and remain composed while managing multiple high-stakes projects in a fast-paced environment