Nielsen

Strategist

• Drive and support deal structuring for Gracenote's Commercial customer base
• Partner with sales to close the highest-valued and most strategic opportunities
• Own delivery of Commercial proposals and executables through deal structuring, commercial solutioning, and internal approval management
• Support objection handling throughout the deal lifecycle and act as sales' primary escalation point
• Manage customer expectations
• Liaise between sales, finance, product, operations, and legal to identify and resolve blockers
• Identify gaps in Nielsen's commercial approach and support conflict resolution and program escalations
• Own closure of opportunities across Gracenote's Commercial sold portfolio
• Support negotiations, proposals, objection handling, and counter/close strategies
• Provide insights to Commercial Finance on commercial construct performance
• Deliver intelligence assets influencing commercial approach and commercial constructs at scale
• Lead and support process improvements to streamline deal support
• Produce ad hoc reporting when requested

Deal Strategist

Performance Marketing

• Architect, execute, and optimize full-funnel demand generation campaigns for Nielsen ONE and Ad Intel
• Lead deployment, platform administration, and strategic execution of the Demandbase ABM automation engine
• Deploy paid search, paid social, trade publication, content syndication, programmatic display/video, and targeted digital event campaigns
• Develop interactive executive roundtables, customized webinars, and specialized industry forums
• Implement behavioral lead-scoring frameworks using engagement, intent, and demographic signals
• Build and maintain performance dashboards in Salesforce and marketing automation environments
• Audit Cost Per MQL, MQL-to-SQL Conversion Velocity, and pipeline attribution
• Translate campaign metrics into retro-reviews and roadmap adjustments during Monthly Business Review cycles
• Maintain data hygiene, pipeline integrity, form validation, database quality, and data latency controls
• Establish lead disposition frameworks and feedback loops with Sales and Revenue Operations
• Enforce SLAs for lead status updates, routing configurations, and unqualified disposition coding in Salesforce
• Implement automated re-nurture logic and lifecycle re-engagement triggers with RevOps
• Identify lead management gaps and deploy cross-functional enablement dashboards
• Lead paid media and creative agency partners, including briefs, deliverables, and fiscal performance reviews
• Manage content syndication networks and trade publication placement inventories
• Ensure agency deliverables comply with corporate guidelines, brand identity specifications, and data compliance standards

Manager, Demand Generation – B2B

• Drive and support deal structuring of Gracenote’s Commercial customer base
• Partner with sales to close the business’s highest-valued and most strategic opportunities
• Own delivery of Commercial proposals and executables through deal structuring, commercial solutioning, and internal approval management
• Support objection handling throughout the deal lifecycle and act as sales’ primary escalation point
• Manage customer expectations
• Liaise between sales, finance, product, operations, and legal to identify and resolve blockers
• Identify gaps in Nielsen’s commercial approach and support conflict resolution and program escalations across channels
• Own closure of opportunities across Gracenote’s Commercial sold portfolio
• Support negotiations, proposals, objection handling, and counter/close strategies
• Influence the commercialization roadmap with insights on commercial construct performance
• Manage the Gracenote Commercial portfolio, including deal closure, negotiation support, commercial solutioning, and operational management
• Deliver intelligence assets to influence commercial approach and commercial constructs at scale
• Lead and support process improvements and enhancements
• Provide ad hoc reporting when requested

Technical Account Manager

• Oversee day-to-day execution of a large, dynamic client portfolio
• Manage multiple digital campaigns in parallel from creation to final output
• Help clients correctly implement and test Nielsen tags on digital advertising campaigns
• Follow through on issue resolution and provide high-level support
• Communicate solutions to build internal and external knowledge
• Partner with analysts to ensure deliverables meet strict standards
• Assist the Sales team in presenting technical solutions to stakeholders
• Lead training sessions on the technical aspects of Nielsen products
• Create support materials, including implementation guides and FAQs
• Coordinate with Engineering, Operations, and Client Services to ensure timely turnarounds and project success

Technical Account Manager II

Revenue Operations

• Manage the full lifecycle of sales agreements, including drafting, execution, renewal, and termination
• Collaborate with Sales, Legal, and Finance to prepare, draft, and tailor SaaS agreements
• Draft licensed data agreements for Video, Sports, Studio System, Music, and Auto verticals
• Coordinate with Sales, Legal, Finance, and Product to streamline contract workflows, maintain compliance, and facilitate timely execution
• Implement and uphold contracting standards and ensure agreements adhere to legal requirements and strategic objectives
• Work with Sales Leadership to prioritize agreements, coordinate approvals, and finalize terms with Legal
• Implement new contract acceptance policies and procedures
• Use Salesforce to generate, oversee, and update contracts while maintaining data hygiene and integrity
• Support Gracenote's Sales team across international and domestic time zones

Contract Administrator, Revenue Operations Specialist II

General

• Create the strategic accounts commercial vision 3–5 years out based on industry knowledge, client needs, and internal feedback
• Partner with Sales Engineering on the strategic accounts vision
• Define and execute the strategic accounts commercial strategy and roadmap in the near and long term across the US and globally
• Manage the Strategic Accounts Sales Team
• Lead key commercial initiatives to drive focused growth across specific products or go-to-market efforts
• Implement improvements within the group to ensure Gracenote continually grows and improves
• Drive growth and customer value across Gracenote's top global strategic accounts
• Identify and monetize solutions addressing material client needs
• Motivate the company to support unplanned or unresourced client opportunities

Leader, Global Strategic Accounts – Gracenote Division

• Build the enterprise customer segment commercial vision 3–5 years out based on industry knowledge, client needs, and internal feedback
• Partner with Sales Engineering on the commercial vision
• Define and execute the enterprise commercial strategy and roadmap in the near and long term, in the US and globally
• Manage the Enterprise Sales Team
• Lead key commercial initiatives to drive focused growth across specific products or go-to-market efforts
• Develop deep senior-level relationships at major media companies to support business growth
• Implement improvements within the group to ensure Gracenote is constantly growing and improving
• Drive focus, accountability, and execution for Gracenote’s strategic enterprise market segment

Leader, Enterprise Accounts – Gracenote Division

Sales Engineer

• Build and lead a team of sales engineers while directly leading strategic engagements
• Partner with Global Account Leads to generate a pipeline of opportunities based on customer vision
• Jointly develop roadmaps with clients, strategic industry partners, and internal stakeholders
• Own technical discovery and solutioning phases of the sales cycle and deliver technical-win criteria to close deals
• Identify new areas and relationships within complex customers’ businesses that could benefit from Gracenote data, products, and services
• Own and champion the pre-sales technical strategy and solution roadmap for Gracenote products
• Transition technical ownership to the Customer Success Manager team after deal closure while ensuring successful execution
• Collaborate with Product and post-sales CSM teams to ensure sold solutions are achievable and enable seamless technical handoffs
• Act as the primary customer advocate for Consumer Electronic, Digital, and Pay TV clients
• Provide the technical foundation and vision for strategic 2–5 year account plans
• Collaborate with Product Owners, Engineering, Sales, Marketing, and Video Product teams on integrated solutions
• Inform new product go-to-market strategy, messaging, and value proposition development
• Author client documentation covering product implementation and best practices, including possible onsite technical implementations
• Translate client needs into requirements, epics, and user stories for Product Owners and Engineering
• Define and analyze product success metrics to inform priorities and future iterations
• Drive partnership growth, qualified sales pipeline, multi-year technical partnership roadmaps, solution integrity, and seamless post-contract handoffs
• Build the Sales Engineering operating model, coach and develop the team, partner with Sales on strategic deals, plan team scaling in 2027, and define strong technical pre-sales at Gracenote

Head of Sales Engineering – Gracenote Division

Sales

• Steward the Mid-Market & SMB market segment 3–5 year business plan
• Own quarterly and annual revenue targets for the team and individual sales professionals
• Transform and grow a one-to-many selling motion via SaaS and modern e-commerce sales approaches
• Drive revenue growth
• Identify new client prospects in new markets
• Contribute to standardized rate card pricing structure
• Collaborate with Marketing on digital sales campaigns to drive leads, track progress, and convert sales
• Spearhead cross-functional collaboration between Marketing, Product, and Customer Care
• Build the commercial strategic Mid-Market & SMB vision based on industry knowledge, client needs, and internal feedback
• Define and execute the global commercial strategy and roadmap
• Lead the Mid-Market & SMB Sales Team
• Lead key commercial initiatives to drive focused growth across products and go-to-market
• Implement improvements within the commercial group to support efficient growth
• Partner with Customer Success and Product to ensure client satisfaction
• Connect Product and Commercial organizations to support commercial needs and translate feedback into product strategy and roadmap
• Collaborate with Marketing and Finance to meet financial and market KPIs
• Review the competitive landscape and user feedback to improve product features and identify product or feature opportunities

Director, Mid-Market & SMB Sales – Gracenote Division

• Draft provisional and non-provisional utility patent applications in-house
• Work directly with inventors and colleagues to evaluate invention disclosures
• Prosecute patent applications in-house under supervision of IP portfolio managers in the United States and certain foreign jurisdictions
• Provide direct instructions to outside counsel and foreign associates
• Interview patent examiners
• Draft and review office action responses
• Draft and review appeal briefs and handle other phases of patent prosecution
• Assist in developing patent strategies focused on competitively differentiated product features
• Work with IP portfolio managers and product owners to align business stakeholders and patent strategy
• Provide intellectual property support to engineering and product teams
• Conduct invention mining, patent training, and patent audits
• Identify existing and planned patent coverage and patent whitespace for further IP development

Intellectual Property Specialist II

• Serve as the primary point of contact for the full lifecycle of sales agreements, including drafting, execution, renewal, and termination
• Collaborate with Sales, Legal, and Finance to prepare, draft, and tailor SaaS agreements
• Ensure contract terms meet client requirements and Gracenote's sales goals
• Coordinate with Sales, Legal, Finance, and Product to streamline contract workflows, maintain compliance, and facilitate timely execution
• Implement and uphold Gracenote's contracting standards and legal requirements
• Work with Sales Leadership to prioritize agreements, coordinate approvals, and finalize terms with Legal
• Implement new contract acceptance policies and procedures
• Use Salesforce to generate, oversee, and update contracts while maintaining data hygiene and integrity
• Draft licensed data agreements for Video, Sports, Studio System, Music, and Auto verticals
• Work with sales representatives, leaders, and cross-functional teams across international and domestic time zones

• Manage the full lifecycle of sales agreements, including drafting, execution, renewal, and termination
• Collaborate with Sales, Legal, and Finance to prepare, draft, and tailor SaaS agreements
• Ensure contract terms meet client requirements and Gracenote’s sales goals
• Coordinate with Sales, Legal, Finance, and Product to streamline contract workflows
• Maintain compliance and facilitate timely contract execution
• Implement and uphold Gracenote’s contracting standards and legal requirements
• Work with Sales Leadership to prioritize agreements and manage approvals
• Finalize contract terms in collaboration with Legal
• Implement new contract acceptance policies and procedures
• Use Salesforce to generate, oversee, and update contracts
• Maintain high standards of contract data hygiene and integrity
• Draft licensed data agreements for Video, Sports, Studio System, Music, and Auto verticals

Program Manager

• Build and lead Nielsen Customer Support’s knowledge program
• Establish strategy, governance, standards, and priorities for customer-facing support content
• Ensure customers can find accurate, relevant, high-quality content and resolve common needs independently
• Identify and prioritize knowledge gaps using customer demand, search behavior, support cases, and feedback
• Serve as final authority for customer-facing content quality and publishing standards
• Define and improve measures for content quality, coverage, findability, usefulness, and self-service success
• Partner with the Help Center Product Manager on information architecture, search, customer journeys, analytics, and self-service performance
• Establish KCS workflows, governance, roles, measures, and operating practices
• Coach leaders, associates, and subject-matter experts through training, workshops, content reviews, editing, templates, and ongoing coaching
• Maintain accurate, usable internal SOPs, procedures, and support knowledge
• Measure KCS adoption and program health and drive continuous improvement
• Serve as Nielsen’s KCS expert and build broader knowledge-management capability and maturity

Knowledge Program Manager, Customer Support

Research Analyst

• Monitor panel-fielding strategies, traffic, vendor performance, and sampling quotas across active US recruiting channels
• Troubleshoot traffic drops and geographical mix-ups in real time
• Detect, investigate, and resolve daily data discrepancies
• Generate insights, post-release reports, and performance dashboards for internal leadership and external partners
• Oversee timelines across panel, mailing, and data-delivery milestones
• Communicate production risks to downstream teams and execute contingency plans
• Set up mailings and payouts
• Generate mailing address files and coordinate distribution schedules
• Ensure on-time delivery across mail teams
• Reconcile and validate monthly panel-vendor cost-confirmation reports and payments against actual performance and valid respondent data
• Identify opportunities to streamline workflows and leverage modern AI tools for data analysis and task automation
• Bridge operations, data science, finance, and external vendors to execute US panel survey recruiting, monitor vendor traffic, track mailing releases, and analyze panel feasibility

Senior Market Research Analyst

Learning and Development

• Architect, evolve, and manage a best-in-class manager development portfolio aligned with business priorities
• Embed Leading @ Nielsen practices across global teams
• Design and scale a Manager Onboarding Journey for internal and external hires
• Drive alignment to business strategy, culture, and leadership expectations
• Build targeted capability solutions for coaching, feedback, and innovating with AI
• Own program design from initial concept through final deployment and iteration
• Align with the executive development program manager to create a holistic leadership development portfolio
• Apply Human-Centered Design and Design Thinking to create impactful learning experiences
• Leverage innovative technology platforms and external best practices for scalable global learning delivery
• Establish baseline metrics and learning evaluation frameworks
• Measure capability shifts, optimize program effectiveness, and connect manager development to business outcomes
• Partner with Talent, Learning, Culture and Engagement teams and HRBP teams on complex talent challenges
• Keep manager development current with emerging technology, AI, and industry trends

Deal Strategist

Manager, Demand Generation – B2B

Deal Strategist

Technical Account Manager II

Contract Administrator, Revenue Operations Specialist II

Leader, Global Strategic Accounts – Gracenote Division

Leader, Enterprise Accounts – Gracenote Division

Head of Sales Engineering – Gracenote Division

Director, Mid-Market & SMB Sales – Gracenote Division

Intellectual Property Specialist II

Contract Administrator, Revenue Operations Specialist II

Contract Administrator, Revenue Operations Specialist II

Knowledge Program Manager, Customer Support

Senior Market Research Analyst

Senior Talent & Development Specialist