Clinical Application Specialist, Monitoring

Nihon Kohden America

. Provide clinical customer support by interfacing with sales and service personnel .

Posted 11/2/2026full-timeUnited StatesMid-LevelSenior💰 $90,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in clinical customer support, implementation of Patient Monitoring Systems, and development of training plans while maintaining active nursing licensure. Proficient in communication, time management, and customer service within healthcare environments.

Highest-signal resume keywords

Bachelor's Degree In NursingValid Unrestricted Nursing License3+ Years Of Experience In Adult ICUEKG Rhythm InterpretationKnowledge Of Hemodynamics

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Troubleshooting Complex Critical Nursing IssuesAbility To Read And Interpret Equipment ManualsBasic Mathematical CalculationsProficiency In Microsoft WordProficiency In Microsoft ExcelProficiency In Microsoft PowerPointProficiency In Microsoft OutlookAbility To Present Complex InformationAbility To Write ReportsAbility To Analyze And Interpret Bar Graphs

Soft Skills

Excellent Verbal And Written Communication SkillsAbove Average Customer Service SkillsHighly Organized With Attention To DetailSelf-Motivated And Able To Be Managed RemotelyAbility To Work Independently And Collaboratively

Tools & Technologies

Nihon Kohden Patient Monitoring SystemsWindows PCs

Industry Keywords

Clinical Customer SupportHealthcare FacilitiesVendor CredentialingClinical Partnership ProgramTravel Arrangements

About the role

Key responsibilities & impact

Provide clinical customer support by interfacing with sales and service personnel
Implement Nihon Kohden Patient Monitoring Systems at customer sites
Implement the Nihon Kohden Clinical Partnership Program in the United States, its territories, and Canada
Develop and deliver customized training and support plans for Nihon Kohden equipment
Lead implementation teams to complete projects on time, safely, and to customer satisfaction
Provide ongoing customer support in person or by telephone
Make travel arrangements according to company policies and complete expense reports
Update product knowledge as product operations or features change
Maintain clinical knowledge and competency and active nursing licensure
Manage time efficiently and complete assignments within established timeframes
Submit required documentation within designated timeframes
Adhere to company policies, procedures, and business ethics codes
Travel approximately 80% across the United States and perform on-site work at healthcare facilities

Requirements

What you’ll need

Bachelor’s degree in nursing
Valid unrestricted nursing license issued within the United States
Valid driver’s license and good driving record
3+ years of experience in any Adult ICU
Knowledge of hemodynamics
Ability to troubleshoot complex critical nursing issues
EKG rhythm interpretation
Excellent verbal and written communication skills
Above average customer service skills
Ability to read, analyze, and interpret equipment manuals, business periodicals, and professional journals
Ability to write reports and business correspondence
Ability to present complex information to customers and employees using technology
Working knowledge of Windows PCs
Proficiency in Microsoft Outlook
Proficiency with Microsoft Word, Excel, and PowerPoint
Ability to perform basic mathematical calculations and interpret bar graphs
Flexibility with schedule and changing work environments
Highly organized with attention to detail
Self-motivated and able to be managed remotely
Ability to communicate and understand verbal and written instructions in English
Ability to work independently and collaboratively
Ability to provide proof of vaccinations and related personal medical information for customer-site access
Ability to obtain required vendor credentialing

Benefits

Comp & perks

Scheduled base salary increases of $3,000 after one year of service and an additional $3,000 after two years of service for employees in good standing
Annual merit increase and bonus consideration based on individual and company performance
Typical vendor credentialing expenses paid or reimbursed by the Company