Nihon Kohden America

Clinical Specialist

• Provide clinical customer support by interfacing with sales and service personnel
• Implement Nihon Kohden Patient Monitoring Systems at customer sites
• Implement the Nihon Kohden Clinical Partnership Program in the United States, its territories, and Canada
• Develop and deliver customized training and support plans for Nihon Kohden equipment
• Lead implementation teams to complete projects on time, safely, and to customer satisfaction
• Provide ongoing customer support in person or by telephone
• Make travel arrangements according to company policies
• Complete expense reports within designated timeframes
• Maintain current product knowledge as product operations and features change
• Maintain clinical knowledge and competency and active nursing licensure
• Manage time efficiently and complete assignments within established timeframes
• Submit required documentation within designated timeframes
• Adhere to company policies, procedures, and business ethics codes
• Travel approximately 80% across the United States
• Perform field work and on-site customer support, including overnight travel most weeks
• Complete administrative work, calls, planning, and preparation during periodic office- or home-based weeks

Clinical Application Specialist, Monitoring