Clinical Application Specialist, Monitoring

Nihon Kohden America

. Provide clinical customer support by interfacing with sales and service personnel .

Posted 9/28/2026full-timeUnited StatesMid-LevelSenior💰 $90,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in clinical customer support, particularly in implementing and training on Nihon Kohden Patient Monitoring Systems. Holds a valid nursing license and possesses strong communication, organizational, and problem-solving skills essential for effective customer interaction and project management.

Highest-signal resume keywords

Bachelor’s Degree In NursingValid Unrestricted Nursing License3+ Years Of Experience In Adult ICUEKG Rhythm InterpretationCustomer Service Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Knowledge Of HemodynamicsAbility To Troubleshoot Complex Critical Nursing IssuesProficiency In Microsoft WordProficiency In Microsoft ExcelProficiency In Microsoft PowerPointProficiency In Microsoft OutlookAbility To Perform Basic Mathematical CalculationsAbility To Read And Interpret Equipment ManualsAbility To Write Reports And Business CorrespondenceAbility To Present Complex Information

Soft Skills

Excellent Verbal And Written Communication SkillsHighly Organized With Attention To DetailSelf-Motivated And Able To Be Managed RemotelyFlexibility With Schedule And Changing Work EnvironmentsAbility To Work Independently And Collaboratively

Tools & Technologies

Nihon Kohden Patient Monitoring SystemsWindows PCs

Industry Keywords

Clinical Customer SupportImplementationTraining And Support PlansField WorkCustomer SatisfactionTravel RequirementsCredentialing

About the role

Key responsibilities & impact

Provide clinical customer support by interfacing with sales and service personnel
Implement Nihon Kohden Patient Monitoring Systems at customer sites
Implement the Nihon Kohden Clinical Partnership Program in the United States, its territories, and Canada
Develop and deliver customized training and support plans for Nihon Kohden equipment
Lead implementation teams to complete projects on time, safely, and to customer satisfaction
Provide ongoing customer support in person or by telephone
Make travel arrangements according to company policies
Complete expense reports within designated timeframes
Maintain current product knowledge as product operations and features change
Maintain clinical knowledge and competency and active nursing licensure
Manage time efficiently and complete assignments within established timeframes
Submit required documentation within designated timeframes
Adhere to company policies, procedures, and business ethics codes
Travel approximately 80% across the United States
Perform field work and on-site customer support, including overnight travel most weeks
Complete administrative work, calls, planning, and preparation during periodic office- or home-based weeks

Requirements

What you’ll need

Bachelor’s degree in nursing
Valid unrestricted nursing license issued within the United States
Valid driver’s license and good driving record
3+ years of experience in any Adult ICU
Knowledge of hemodynamics
Ability to troubleshoot complex critical nursing issues
EKG rhythm interpretation required
Excellent verbal and written communication skills
Customer service skills and professional presentation
Ability to read, analyze, and interpret equipment manuals, business periodicals, or professional journals
Ability to write reports and business correspondence
Ability to present complex information to customers and employees using technology
Working knowledge of Windows PCs
Proficiency in Microsoft Outlook
Proficiency in Microsoft Word, Excel, and PowerPoint
Ability to perform basic mathematical calculations and interpret bar graphs
Flexibility with schedule and changing work environments
Highly organized with attention to detail
Self-motivated and able to be managed remotely
Ability to communicate verbally and in writing and understand instructions in English
Ability to work independently and collaboratively
Ability to provide proof of required vaccinations and related personal medical information for customer-site credentialing

Benefits

Comp & perks

Scheduled base salary increase of $3,000 after one year of service for employees in good standing
Additional scheduled base salary increase of $3,000 after two years of service for employees in good standing
Annual merit increase consideration
Bonus consideration based on individual and company performance
Typical vendor credentialing expenses paid/reimbursed by the Company