Clinical Application Specialist, Ventilation

Nihon Kohden America

. Provide clinical customer support by interfacing with sales, technical personnel, and Nihon Kohden team members .

Posted 11/2/2026part-timeRemote • United StatesMid-LevelSenior💰 $43 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in clinical customer support for NKV Series Ventilator Systems, including installation, training, and troubleshooting complex ventilation issues. Maintains strong communication and organizational skills while coordinating projects and ensuring compliance with vendor credentialing requirements.

Highest-signal resume keywords

Master's Or Bachelor's Degree In Respiratory TherapyValid Unrestricted Respiratory Therapy LicenseActive NBRC Registered Respiratory Therapist (RRT) Credential3+ Years Of Experience In Critical Patient CareStrong Knowledge Of Cardiopulmonology

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Clinical Customer SupportVentilator System InstallationAdvanced Clinical Ventilation ApplicationTroubleshooting Respiratory Ventilation IssuesProject CoordinationCritical Care Ventilator ExperienceEquipment Manual InterpretationVaccination ComplianceVendor CredentialingDocumentation Maintenance

Soft Skills

Excellent Verbal CommunicationExcellent Written CommunicationCustomer Service SkillsOrganizational SkillsAbility To Work Independently

Tools & Technologies

NKV Series Ventilator SystemsWindows PCsMicrosoft OutlookMicrosoft WordMicrosoft ExcelMicrosoft PowerPoint

Certifications & Qualifications

NBRC Registered Respiratory Therapist (RRT) Credential

Industry Keywords

Critical Patient CareNeonatal Patient CarePediatric Patient CareAdult Patient CareCardiopulmonologyHealthcare FacilitiesInstallation RequirementsElectrical TestingComplex Ventilation IssuesHazardous Agent Exposure

About the role

Key responsibilities & impact

Provide clinical customer support by interfacing with sales, technical personnel, and Nihon Kohden team members
Implement Nihon Kohden NKV Series Ventilator Systems at customer sites
Support product installations and provide advanced clinical ventilation application information and training
Deliver clinical customer support by phone or on site
Coordinate assigned projects from initiation to completion
Review training materials, achieve at least 90% on the Product Knowledge Assessment initially and annually, and maintain expertise in NKV Series Ventilator Systems
Train end users on ventilator system operation
Ensure equipment delivery, contents itemization, electrical testing by hospital Biomed, and other installation requirements are completed
Provide ongoing support and documentation during scheduled assignments
Make travel arrangements according to company policies and complete expense reports
Maintain clinical knowledge and competence
Develop and update project plans covering deliverables, responsibilities, timelines, and account status
Coordinate communication between customers and Nihon Kohden resources to resolve complex ventilation issues and meet timelines
Perform duties in healthcare facilities and complete required vendor credentialing
Travel approximately 100%

Requirements

What you’ll need

Master’s or Bachelor’s degree in respiratory therapy or related discipline preferred; relevant education and experience accepted in lieu of degree
Valid unrestricted respiratory therapy license issued within the United States
Active NBRC Registered Respiratory Therapist (RRT) Credential
Valid driver’s license and good driving record are required
3+ years of experience in critical patient care, including neonatal, pediatric, and adult patient populations
Well-rounded critical care ventilator experience
Strong knowledge of cardiopulmonology
Ability to troubleshoot complex critical respiratory ventilation issues
Excellent verbal and written communication, customer service, and organizational skills
Ability to present information effectively to customers and employees in one-on-one and group situations
Ability to read, analyze, and interpret equipment manuals and present complex information
Working knowledge of Windows PCs; proficiency in Microsoft Outlook, Word, Excel, and PowerPoint
Ability to work flexible schedules and in changing environments
Ability to work remotely with self-motivation
Must communicate verbally and in writing and understand instructions in English
Ability to work independently and collaboratively
Ability to comply with potential hazardous physical, chemical, and biological agent exposure
Ability to provide required vaccination and personal medical information for customer-site vendor credentialing

Benefits

Comp & perks

Typical vendor credentialing expenses will be paid/reimbursed by the Company
Perks & Benefits are available through the Nihon Kohden America Career page