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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in troubleshooting and repairing mechanical, electrical, and hydraulic systems, with a strong emphasis on customer service and effective communication. Maintains up-to-date certifications and training while managing spare parts and service reports efficiently.
Highest-signal resume keywords
Mechanical Troubleshooting SkillsElectrical System KnowledgeHydraulic System TroubleshootingCustomer Service SkillsDOT Certification
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
TroubleshootingRepairElectrical TestingHydraulic SchematicsAC and DC Electrical SystemsInternal Combustion EnginesService-Work ReportingBasic Math SkillsField Service Management SoftwareHands-On Product Knowledge
Soft Skills
Excellent CommunicationStrong Organizational SkillsAbility to Work IndependentlyEffective Customer InteractionProblem-Solving Skills
Tools & Technologies
MS OfficeBusiness ApplicationsDiagnostic Equipment
Certifications & Qualifications
Valid Driver's LicenseDOT Certification
Industry Keywords
Commercial Floor Cleaning EquipmentIndustrial Equipment RepairSafety RegulationsMaintenance InstructionsService Reports
About the role
Key responsibilities & impact- Troubleshoot and repair commercial and industrial floor cleaning equipment in the branch shop or at customer sites
- Provide field troubleshooting and repair of technical and mechanical equipment failures
- Assess and respond to situations using standard procedures
- Report design, reliability, and maintenance problems through field service management software
- Complete required service-work reports, timesheets, and other reports for the Branch Supervisor
- Maintain required training and certifications in an up-to-date and timely manner
- Maintain specified spare-parts stock levels in the service van
Requirements
What you’ll need- Associate degree or equivalent from a two-year college or technical school; 5 years relevant experience and training; or equivalent combination of education and experience
- 3 years prior experience in a similar or related field
- Excellent communication and customer service
- Strong organizational and communication skills
- Ability to work independently with little direct supervision
- Demonstrated product knowledge, preferably obtained through hands-on experience
- Demonstrated mechanical, electrical, and hydraulic system troubleshooting skills
- Understanding of internal combustion engines
- Ability to read, understand, and follow electrical and hydraulic schematics
- Ability to use basic electrical testing and diagnostic equipment
- Thorough understanding of AC and DC electrical systems
- Valid driver's license
- DOT certification/qualification
- MS Office and business applications
- Ability to read, write, and speak English
- Ability to interpret safety regulations, operating and maintenance instructions, and procedure manuals
- Ability to write routine reports and correspondence
- Ability to speak effectively before customers or employees
- Ability to apply fractions, percentages, ratios, and proportions to practical situations
- Ability to apply commonsense understanding to written, oral, or diagram-form instructions
- Ability to deal with problems involving several concrete variables in standardized situations
- Ability to regularly lift or move up to 100 pounds
- Ability to work around electrical, mechanical, chemical, and airborne-particle hazards
Benefits
Comp & perks- Health insurance
- Dental insurance
- Vision insurance
- Basic and supplemental life insurance
- Critical illness and accident insurance
- Flexible Spending Accounts
- Health Savings Account with Company Contribution
- 401K with Company Match
- Long and Short Term Disability
- Employee Assistance Program
- Legal Plan
- Parental Leave
- Paid Vacation and Sick Time
- Paid Volunteer Day
- Tuition Reimbursement
- Wellness Reimbursement
- Scholarship opportunities
- Competitive total compensation package