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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong mechanical, electrical, and hydraulic troubleshooting skills, with the ability to assess and respond to equipment issues effectively. Maintains up-to-date training and certifications while providing excellent customer service and communication.
Highest-signal resume keywords
Mechanical Troubleshooting SkillsElectrical Troubleshooting SkillsHydraulic Troubleshooting SkillsDOT CertificationCustomer Service Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
TroubleshootingRepairProduct KnowledgeElectrical TestingAC Electrical TheoryDC Electrical TheoryReading SchematicsUnderstanding Internal Combustion EnginesLifting Heavy EquipmentApplying Mathematical Concepts
Soft Skills
Excellent Communication SkillsStrong Organizational SkillsAbility to Work IndependentlyEffective Customer InteractionProblem-Solving Skills
Tools & Technologies
Field Service Management SoftwareMS OfficeBusiness ApplicationsBasic Electrical Testing Equipment
Certifications & Qualifications
Valid Driver's LicenseDOT Certification
Industry Keywords
Commercial Floor Cleaning EquipmentIndustrial Equipment MaintenanceSafety RegulationsMaintenance InstructionsService-Work Reports
About the role
Key responsibilities & impact- Troubleshoot and repair commercial and industrial floor cleaning equipment in the branch shop or at customer sites
- Assess and respond to equipment issues using standard procedures
- Report design, reliability, and maintenance problems through field service management software
- Complete service-work reports, timesheets, and other reports required by the Branch Supervisor
- Maintain required training and certifications in a timely, up-to-date manner
- Maintain specified spare-parts stock levels in the service van
Requirements
What you’ll need- Associate degree or equivalent from a two-year college or technical school; 5 years relevant experience and training; or equivalent combination of education and experience
- 3 years prior experience in a similar or related field
- Excellent communication and customer service skills
- Strong organizational and communication skills
- Ability to work independently with little direct supervision
- Demonstrated product knowledge, preferably obtained through hands-on experience
- Mechanical, electrical, and hydraulic troubleshooting skills
- Understanding of internal combustion engines
- Ability to read, understand, and follow electrical and hydraulic schematics
- Ability to use basic electrical testing and diagnostic equipment
- Thorough understanding of AC and DC electrical theory
- Valid driver's license
- DOT Certification
- MS Office and business applications
- Ability to read, write, and speak English
- Ability to interpret safety regulations, operating and maintenance instructions, and procedure manuals
- Ability to write routine reports and correspondence
- Ability to speak effectively before customers or employees
- Ability to apply fractions, percentages, ratios, and proportions to practical situations
- Ability to apply common-sense understanding to written, oral, or diagram instructions
- Ability to deal with problems involving several concrete variables in standardized situations
- Ability to regularly lift or move up to 100 pounds
- Ability to work around electrical hazards, moving mechanical parts, fumes, airborne particles, and toxic or caustic chemicals
Benefits
Comp & perks- Health insurance
- Dental insurance
- Vision insurance
- Basic and supplemental life insurance
- Critical illness and accident insurance
- Flexible Spending Accounts
- Health Savings Account with company contribution
- 401(k) with company match
- Long-term and short-term disability
- Employee Assistance Program
- Legal plan
- Parental leave
- Paid vacation and sick time
- Paid volunteer day
- Tuition reimbursement
- Wellness reimbursement
- Scholarship opportunities
- Potential annual or performance bonuses
- Sales and sales-related incentives
- Overtime pay