Account Performance Manager

nimble solutions

. Oversee, develop, and be accountable for $1-$2 million in client revenue annually .

Posted 10/13/2026full-timeRemote • Missouri • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Accounts Receivable management within the healthcare industry, focusing on revenue cycle optimization, client account performance, and compliance with regulatory standards. Proven ability to analyze data, mentor team members, and develop training programs tailored to client needs.

Highest-signal resume keywords

Accounts Receivable ManagementHealthcare Revenue Cycle KnowledgeAnalytic SkillsClient Relationship ManagementTraining Development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Accounts Receivable ExperienceClaims ProcessingRevenue Cycle ManagementData AnalysisMedical TerminologyASC BillingKPI TrackingClient Reporting

Soft Skills

MentoringProblem SolvingCommunication

Tools & Technologies

Microsoft Office SuiteRCM Practice Management Systems

Industry Keywords

MedicareMedicaidPrivate InsuranceHIPAA ComplianceHITECH CompliancePatient ConfidentialityLiabilityWorker’s Compensation

About the role

Key responsibilities & impact

Oversee, develop, and be accountable for $1-$2 million in client revenue annually
Manage production and overall performance of assigned client accounts
Own and drive account AR plans; flag and escalate potential gaps to leadership
Actively participate in solutioning client account issues
Serve as subject matter expert for the client account and client system
Provide high-level training on assigned client accounts
Partner with learning and development to create training curriculum specific to client processes and systems
Mentor Accounts Receivable Representative 1 and Accounts Receivable Representative 2 employees
Run and compile weekly, monthly, and quarterly AR reports for clients
Review and analyze reports and data to maximize efficiency and focus on areas of concern
Identify denial trends, report global payer issues, and recommend recovery plans to the Assistant Director
Work accounts and manage account performance, with an 80% working accounts and 20% managing account performance split
Produce for assigned accounts, targeting 50 or more accounts per day for RCM clients and 65 or more for PRO clients
Support A/R team members with billing policies, state guidelines, reimbursement analysis, and challenging accounts and claims
Maintain detailed knowledge of client-specific SOWs
Help drive A/R policies, procedures, and best practices and suggest revisions
Monitor, report, and identify trends for all account activity
Partner with Client Management to identify client risks, maintain or exceed client satisfaction, and address AR performance questions

Requirements

What you’ll need

At least 3 years of experience in A/R, with at least 1 year in AR 2 position
3+ years A/R and claims experience in the healthcare industry
Strong analytic skills and proven success and track record of driving results and exceeding productivity targets and KPIs for clients supported
Intermediate knowledge of Medicare, Medicaid, Private Insurance, Private Pay, Liability, and Worker’s Compensation requirements and procedures and diagnosis and medical terminology
Intermediate level of expertise with Microsoft Office Suite
Knowledge of and ability to comply with HIPAA, HITECH, and patient confidentiality policies
Intermediate knowledge of the revenue cycle is required; experience with ASC billing preferred
3+ years’ experience in a variety of RCM practice management systems