nimble solutions

Business Development Rep

• Develop a detailed understanding of nimble’s services, products, and benefits and apply it to customer opportunities
• Devise and execute prospecting strategies to build the top of the funnel with qualified opportunities
• Develop winning opportunity plans to execute strategic sales cycles
• Deliver impactful communications, presentations, and demos
• Communicate the positive business impact and process improvements associated with nimble solutions
• Participate in conferences and industry events for business development and networking
• Support revenue predictability through nimble’s sales reporting process
• Consistently achieve quota
• Collaborate with subject matter experts across the company
• Craft winning strategies that grow the funnel and drive profitable revenue growth

Director, Business Development – RCM Sales

• Develop a detailed understanding of nimble’s services, products, and benefits and apply it to customer opportunities
• Devise and execute prospecting strategies to build the top of the funnel with qualified opportunities
• Develop winning opportunity plans to execute strategic sales cycles
• Deliver impactful communications, presentations, and demos
• Communicate the business impact and process improvements associated with nimble solutions
• Participate in conferences and industry events for business development and networking
• Support revenue predictability through nimble’s sales reporting process
• Consistently achieve quota
• Collaborate with subject matter experts across the company
• Drive profitable revenue growth through winning strategies and executed sales cycles

Customer Success Manager

• Manage, service, and ensure the profitability of assigned client accounts
• Meet established objectives for the assigned client portfolio
• Organize, manage, coordinate, and communicate account activities to stakeholders
• Serve as the primary point of contact and account executive for assigned clients
• Act as the primary liaison between clients and nimble Solutions
• Coach and develop team members in delivering quality client service
• Respond promptly to client inquiries
• Conduct regular client interactions via email, conference calls, and in-person visits
• Coordinate preparation, analysis, and presentation of client deliverables
• Identify potential client performance problems and implement corrective plans
• Ensure appropriate resources are effectively utilized to maximize account performance
• Monitor, evaluate, and report on billing effectiveness and cash flow
• Recommend improvements to increase productivity and profitability
• Stay current on payment trends, coding, and payer requirement changes
• Generate standard and ad hoc client reports with commentary on nimble's value

Client Success Manager

Frontend Engineer

• Calculate and provide accurate, timely cost estimates for scheduled procedures based on patient insurance, benefits, and historical data
• Verify insurance eligibility, benefits, and coverage levels for Medicare, Medicaid, and Commercial plans
• Review and provide timely prior authorization submissions based on patient insurance, benefits, and clinical data
• Communicate with patients regarding estimated financial liability, payment options, and financial counseling needs
• Secure necessary pre-certifications and authorizations and ensure documentation accuracy
• Research and answer patient questions using multiple systems, including practice management systems
• Adhere to HIPAA privacy regulations when handling incoming, returning, or outbound calls
• Obtain patient payment information, process payments, and document accounts appropriately
• Escalate issues to supervisors or management
• Follow client-specific protocols during patient billing cycles
• Respond professionally and promptly to requests and follow up on outstanding requests

Front End Services Representative

• Develop a detailed understanding of nimble’s services, products, and benefits and apply it to customer opportunities
• Devise and execute prospecting strategies to build the top of the funnel with qualified opportunities
• Develop winning opportunity plans and execute strategic sales cycles
• Deliver impactful communications, presentations, and demos
• Communicate the business impact and process improvements associated with nimble solutions
• Participate in conferences and industry events for business development and networking
• Support revenue predictability by navigating nimble’s sales reporting process
• Consistently achieve quota
• Collaborate with subject matter experts across the company to drive profitable revenue growth

Security Engineer

• Lead day-to-day security operations and engineering
• Own security tooling and operations across EDR/XDR, SIEM, data-loss prevention, device compliance, and Conditional Access/Zero Trust controls
• Lead the Daily Security Huddle and weekly Vulnerability Management meeting
• Drive vulnerability remediation to closure against defined SLAs
• Own the identity and access management program, including MFA, Conditional Access, privileged access management, RBAC, and joiner/mover/leaver automation
• Serve as the primary internal contact for the MSSP/vCISO on SOC alert triage, escalation, and remediation follow-through
• Maintain and improve incident response playbooks and runbooks
• Coordinate tabletop exercises and post-incident reviews
• Act as a security escalation point for active incidents
• Support the annual SOC 2 Type II audit cycle, including evidence collection, control walkthroughs, and auditor liaison
• Maintain NIST CSF control documentation and contribute to risk-remediation efforts
• Support HIPAA/PHI security controls and periodic risk assessments
• Coordinate annual third-party penetration testing and remediation
• Manage a cross-border security engineering/operations team spanning U.S. and India-based staff
• Own performance management, coaching, bench-strength, and succession planning
• Partner with Infrastructure, Workplace Services, and Development leadership on cross-functional security initiatives

IT Security Manager

Medical Billing and Coding

• Work primarily on the phone with insurance companies to overturn denied claims
• Write appeals to insurance companies to overturn denied or underpaid claims
• Work with national payers across multiple states and systems
• Collaborate with team members
• Work in multiple practice management systems and workflow technologies
• Receive and address client inquiries related to unpaid insurance claims
• Check payer portals for insurance claim statuses
• Participate in team and client meetings
• Work with leadership to increase client collections and get additional claims paid
• Prioritize work queues for maximum efficiency
• Call insurance carriers to obtain timely processing of patient claims
• Contact payers to understand denied or incorrectly paid claims
• Document insurance carrier contracts and estimated payment dates
• Provide information to expedite claim processing
• Review system notes and claims for completeness and accuracy
• Write and submit appeals
• Meet facility goals and KPIs
• Attach appropriate documentation such as operative notes and invoices
• Maintain daily activity records
• Use system reports to manage accounts receivable
• Prioritize accounts based on high dollar value and days in AR
• Document write-offs and submit refund requests
• Maintain batch logs by date
• File activity into monthly charts by facility

Accounts Receivable Representative – RCM Medical Billing

Business Analyst

• Project manage two technology imperatives, driving initiatives between operations and technology teams
• Document business requirements representing business needs
• Quickly understand and shadow new business processes to drive technology needs
• Analyze and evaluate existing RCM systems and processes for improvement and optimization
• Maintain workflow platform and other system configuration and setup
• Monitor SLAs and KPIs and provide leadership insights
• Develop and implement strategies to streamline revenue cycle processes
• Partner with leaders to improve billing, coding, and collections workflows
• Generate and analyze revenue cycle performance reports
• Provide dashboard and regular reporting recommendations to management
• Ensure compliance with healthcare billing and coding regulations, standards, and policies
• Provide technical support and training to staff on RCM systems and software
• Collaborate with finance, IT, and clinical teams
• Assist with RCM system upgrades and new technology integrations
• Identify and resolve RCM system and process issues
• Maintain comprehensive documentation of RCM processes, systems, and procedures

RCM Systems, Business Analyst

Credentialing Specialist

• Manage end-to-end credentialing and recredentialing for providers across assigned client accounts
• Prepare, submit, and track payer enrollment and participation applications for Medicare, Medicaid, and commercial health plans
• Verify provider credentials, including licenses, NPI, DEA, malpractice, CAQH profiles, and board certifications
• Maintain detailed, organized records of credentialing activities within internal databases and client systems
• Communicate with providers, payers, and internal teams to resolve credentialing issues or delays
• Monitor upcoming expirations and initiate timely renewals to ensure continuous network participation
• Collaborate with contracting and billing teams to align provider enrollment with payer contracts and claim submission readiness
• Stay current with payer policies, CMS, and NCQA credentialing standards to ensure compliance
• Generate credentialing status reports and provide updates to internal leadership and client contacts

Content Manager

• Develop a public-facing communication strategy for nimble’s products and services
• Conduct competitive market research and analysis to understand customer needs and highlight product and service differentiators
• Develop sales enablement content across the funnel, including pitch decks, one-pagers, case studies, email nurture programs, battlecards, blogs, website content, and event materials
• Collaborate with design, product, and sales teams to create cohesive marketing materials aligned with brand voice and campaign objectives
• Research industry trends and competitor content to identify opportunities and maintain a competitive edge
• Optimize content for SEO using keyword research and best practices
• Maintain the content calendar and ensure timely delivery of content assets
• Create sales enablement tools such as pitch decks, sell sheets, talking points, and trade show collateral
• Collaborate with sales and client services teams to develop marketing plans supporting growth initiatives, including cross-sell, upsell, and retention strategies

Director, Business Development – RCM Sales

Director, Business Development – RCM Sales

Client Success Manager

Front End Services Representative

Director, Business Development – RCM Sales

IT Security Manager

Accounts Receivable Representative – RCM Medical Billing

RCM Systems, Business Analyst

Credentialing Specialist

Content Manager, Demand & Growth