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Client Success Manager
nimble solutions. Manage, service, and ensure the profitability of assigned client accounts .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing client accounts, ensuring profitability, and delivering quality client service. Proficient in accounts receivable, coding, and revenue cycle management, with strong analytical and communication skills.
Highest-signal resume keywords
Accounts Receivable ManagementPhysician Revenue Cycle ManagementThird-Party Billing ProceduresPractice Management SystemsClient Relationship Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
CodingPayer ContractingASC BillingClaims ProcessingClient ReportingBilling Effectiveness MonitoringPerformance Problem IdentificationResource UtilizationAnalytical SkillsCritical Thinking
Soft Skills
Verbal CommunicationWritten CommunicationTeam CoachingProactive Work EthicIndependence
Tools & Technologies
EMR SystemsPractice Management Systems
Industry Keywords
Regulatory EnvironmentPayment TrendsClient DeliverablesProfitability ImprovementStakeholder Communication
About the role
Key responsibilities & impact- Manage, service, and ensure the profitability of assigned client accounts
- Meet established objectives for the assigned client portfolio
- Organize, manage, coordinate, and communicate account activities to stakeholders
- Serve as the primary point of contact and account executive for assigned clients
- Act as the primary liaison between clients and nimble Solutions
- Coach and develop team members in delivering quality client service
- Respond promptly to client inquiries
- Conduct regular client interactions via email, conference calls, and in-person visits
- Coordinate preparation, analysis, and presentation of client deliverables
- Identify potential client performance problems and implement corrective plans
- Ensure appropriate resources are effectively utilized to maximize account performance
- Monitor, evaluate, and report on billing effectiveness and cash flow
- Recommend improvements to increase productivity and profitability
- Stay current on payment trends, coding, and payer requirement changes
- Generate standard and ad hoc client reports with commentary on nimble's value
Requirements
What you’ll need- At least two years in accounts receivable, coding, or payer contracting
- Solid background in physician revenue cycle management
- ASC billing experience preferred
- Proficient knowledge of third-party billing and claims processing procedures
- Solid understanding of the current regulatory environment
- Experience using Practice Management and EMR systems for production and client reporting
- Strong analytical and critical thinking skills
- Strong verbal and written communication skills
- Ability to work independently and proactively
- Proven client relationship skills
- Ability to work effectively with physicians and senior management
Benefits
Comp & perks- Opportunity to join a well-established and market-leading brand
- Valuable experience working closely with Executive leadership
- Positive culture-building environment
- Full-time employment