FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in driving customer adoption and retention in enterprise SaaS environments, with a strong ability to connect technical solutions to business needs and influence senior stakeholders. Proficient in managing complex relationships and monitoring customer health to ensure measurable outcomes and revenue growth.
Highest-signal resume keywords
Customer Success ManagementEnterprise Account ManagementTechnical Aptitude in Web TechnologiesStakeholder Relationship ManagementCommunication and Executive Presence
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
SaaS ExperienceHTMLCSSAPI TroubleshootingBusiness Case DevelopmentCustomer Health MonitoringData AnalysisRisk MitigationROI CommunicationTechnical Solution Alignment
Soft Skills
Proactive MindsetCuriosityInfluencing SkillsRelationship BuildingExecutive Communication
Industry Keywords
Enterprise CustomersHigh-Growth StartupPost-Sale RolesWeb ScrapingSelf-Learning Web Search Agents
About the role
Key responsibilities & impact- Drive customer adoption, retention, and expansion across enterprise accounts
- Serve as a trusted partner to senior stakeholders and ensure customers achieve measurable outcomes using Nimble’s platform
- Connect customer business needs with Nimble’s technical solutions
- Manage complex, multi-stakeholder relationships, proactively mitigate risk, and identify opportunities to grow customer value
- Own revenue growth and retention for a portfolio of enterprise customers, including expansion, renewals, and advocacy while reducing churn
- Build relationships with stakeholders across data, engineering, product, and BI teams
- Run QBRs/EBRs, communicate impact and ROI, and drive executive alignment on strategy and next steps
- Monitor customer health signals such as usage, outcomes, and risks, and act to prevent escalation
- Partner with Product and Solutions/Engineering teams to escalate gaps, share customer feedback, and influence roadmap priorities
- Construct enterprise-wide business cases demonstrating the ROI of moving from legacy web scraping to Nimble’s self-learning Web Search Agents
- Maintain awareness of key customer events, needs, risks, and value drivers
Requirements
What you’ll need- 6+ years of customer-facing experience in SaaS, including post-sale roles such as Customer Success or Account Management
- 3+ years supporting enterprise customers, ideally in a high-growth startup environment
- Experience partnering with technical stakeholder teams such as Engineering, Data, and AI in complex enterprise environments
- Strong technical aptitude, including familiarity with web technologies (HTML/CSS) and comfort troubleshooting via APIs, logs, and workflows
- Fast learner with a curious, proactive mindset, able to ramp quickly on new technologies and become a domain expert
- Excellent communication and executive presence, with the ability to influence senior and C-level stakeholders
- Ability to translate technical concepts into clear business value for both technical and non-technical audiences
Benefits
Comp & perks- Work on a deeply technical platform powering real-time AI and enterprise decisions
- Help define the future of Web Search Agents and live web intelligence
- Build alongside a sharp, mission-driven team that moves fast, ships often, and takes ownership