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NinjaOne

Sales Development Representative

NinjaOne

. Research potential clients and connect with and educate prospects .

Posted 11/3/2026full-timeAustin • Texas • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong lead generation and qualification skills through effective cold calling and email communication. Proficient in using Salesforce for tracking and managing sales activities while maintaining a keen understanding of market conditions and client needs.

Highest-signal resume keywords
Lead GenerationCold CallingSalesforce ProficiencyVerbal And Written CommunicationTime Management

ATS Keywords

Tailor your resume
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Lead QualificationCold Call ProspectingConsultative SellingSales Metrics AchievementTechnical Aptitude
Soft Skills
Attention To DetailExcellent Follow-UpListening SkillsOrganizational SkillsCoachable Attitude
Tools & Technologies
SalesforceSalesLoftCRM Software
Industry Keywords
IT Management SoftwareMSPsC-Level IT ExecutivesResellers

About the role

Key responsibilities & impact
  • Research potential clients and connect with and educate prospects
  • Qualify leads through cold calls, emails, and social networking
  • Schedule demos for Account Executives
  • Proactively generate new qualified leads and grow an individual book of business
  • Identify, connect with, qualify, sort, and track leads
  • Achieve and exceed metrics, quotas, and KPIs, including daily cold calls and emails
  • Use consultative phone skills for cold-call prospecting, articulate value, influence prospects, and overcome objections
  • Use Salesforce to document activities, update contact information, forecast opportunities, and communicate prospect/opportunity information
  • Maintain knowledge of market conditions and competitive activities
  • Perform other duties as needed

Requirements

What you’ll need
  • Experience meeting minimum call volume and/or talk-time goals
  • Superior verbal and written communication skills via phone and email
  • Keen attention to detail and excellent follow-up skills
  • Excellent listening and analytical skills
  • Strong organizational skills and ability to manage time and workload
  • Technical aptitude and ability to demonstrate and convey the value proposition behind NinjaOne’s IT management software
  • Coachable and eager to learn, with a solid work ethic and positive attitude
  • Ability to work independently, prioritize tasks, honor rules of engagement, and follow policies, processes, and procedures
  • Bonus: experience with Salesforce or other CRM, SalesLoft, and other sales tools
  • Bonus: experience working in or with, or selling to, IT departments, resellers, MSPs, and Director/C-Level IT executives
  • No degree requirement
  • Must not require Visa sponsorship

Benefits

Comp & perks
  • Full-time hybrid remote work
  • Medical, dental, and vision insurance
  • 401(k) plan
  • Unlimited PTO
  • Opportunity for growth and advancement