NinjaOne

Chief Marketing Officer

• Build and lead the marketing PMO across all marketing teams, regions, and segments
• Establish intake, prioritization, planning, resourcing, and delivery-tracking standards
• Own the marketing Asana practice as the system of record and ensure organization-wide adoption
• Manage cross-functional programs end to end, resolving dependencies, risks, and timeline conflicts
• Provide portfolio-level visibility to marketing leadership
• Design, launch, and own the marketing OKR framework and connect goals to projects and initiatives
• Run goal-setting and prioritization cadences and report OKR progress to marketing leadership
• Lead the marketing AI transformation program and drive adoption of AI tools and workflows
• Lead process-improvement and automation initiatives
• Establish Centers of Excellence for Corporate Events, Channel Marketing, and Field Marketing
• Ensure integrated campaigns follow PMO and OKR standards and coordinate cross-functional orchestration
• Program-manage planning offsites and own QBR planning
• Report jointly to the SVP, Revenue Marketing and VP, Corporate Marketing
• Manage the marketing Asana/PMO program manager and Director, Integrated Campaigns

Director, Marketing Transformation – PMO

IT Support

• Automate repetitive browser tasks using Selenium
• Use PowerShell and/or Python for data extraction, transformation, and automation
• Leverage Ansible to automate AWS provisioning and configuration
• Support database tasks, including SQL queries, data reports, and performance reviews
• Analyze workflows to identify automation opportunities
• Collaborate with TAMs, developers, and service delivery teams
• Document processes for handover and long-term maintenance
• Troubleshoot automation scripts and data processes
• Perform other duties as needed

Enterprise Architect

Account Executive

• Own the full enterprise sales cycle across SLED, including pipeline generation, discovery, solution mapping, proposal development, negotiation, and close
• Build and execute a go-to-market SLED strategy for California state agencies, flagship education systems, and major municipalities
• Develop and grow a pipeline of net-new enterprise opportunities in state and local government and public higher education institutions
• Manage and expand existing California SLG customer relationships through upsell and cross-sell opportunities
• Serve as a trusted advisor to senior technical, procurement, and executive decision-makers
• Navigate public-sector sales motions using cooperative purchasing agreements, bid processes, and state-specific contracting vehicles
• Engage lobbying and government affairs teams to inform regional strategy and align with policy and funding trends
• Partner with SDR, marketing, and channel teams on targeted account-based campaigns
• Execute strategic growth plans for inherited accounts
• Collaborate with legal and compliance teams on RFPs, procurement documentation, and regulatory requirements
• Manage pipeline health and forecast performance in Salesforce
• Represent NinjaOne at regional events, SLED conferences, and partner summits

Enterprise Account Executive – SLED

• Drive new business and expansion revenue across NinjaOne’s largest enterprise accounts and prospects
• Grow wallet share within existing customers and build traction with net new enterprise accounts
• Expand NinjaOne adoption within Global 2000 prospects by aligning its platform and solutions to complex IT operational challenges
• Identify and close cross-sell and upsell opportunities within the existing customer base
• Own the full sales cycle from prospecting and discovery through negotiation and close
• Qualify prospective accounts and maintain a healthy pipeline to achieve or exceed sales goals
• Lead discovery calls, presentations, and product demonstrations
• Identify decision-makers, executive stakeholders, buying committees, and procurement processes
• Negotiate commercial terms, pricing, discounts, and implementation requirements
• Work with channel partners to identify, develop, and close opportunities
• Partner with Marketing, SDRs, Channel, and internal teams on territory plans and net new pipeline
• Build and manage a multimillion-dollar pipeline across a defined enterprise territory
• Develop relationships with enterprise stakeholders and align NinjaOne’s capabilities to their priorities
• Manage opportunities and forecast revenue in Salesforce
• Perform other duties as needed

Enterprise Account Executive

Customer Success Manager

• Hire, lead, mentor, and develop a team of Account Managers
• Set and maintain KPIs and performance targets
• Conduct performance reviews and check-ins
• Create development plans and foster continuous team improvement
• Foster a collaborative, accountable, creative, and high-performance team culture
• Oversee a portfolio of the largest and most important customers
• Build and maintain executive-level relationships with key customers
• Act as a trusted advisor and escalation point
• Analyze product usage data and customer feedback to identify trends, opportunities, and risks
• Implement strategies to increase product adoption and reduce churn
• Develop and execute plans for renewals, cross-sell, and up-sell opportunities
• Ensure regular customer check-ins and touchpoints
• Collaborate with Sales, Marketing, Product, Support, and Services teams
• Use Salesforce to track activities, forecast opportunities, and communicate account status
• Maintain records of team performance, customer interactions, KPIs, and growth metrics
• Report metrics to senior management to support data-driven decisions
• Implement scalable account management best practices
• Champion customer needs and feedback internally
• Present tailored solutions to drive customer success and loyalty
• Resolve customer issues and escalations
• Perform other duties as needed

• Serve as the lead point of contact for assigned customer accounts
• Build and maintain strong, long-lasting customer relationships
• Act as an expert in best practices and product adoption
• Negotiate contracts and offer additional products and services
• Grow and maximize profit for the company
• Grow an individual book of business within an existing account portfolio
• Proactively engage and reach out to accounts regularly
• Identify, qualify, sort, and develop cross-sell and up-sell opportunities
• Communicate with customers and respond quickly and efficiently to client requirements
• Analyze customer needs and present suitable solutions
• Nurture relationships with stakeholders to ensure customer satisfaction and identify growth opportunities
• Research and document relevant contact information for existing leads in Salesforce
• Document activities, accurately forecast opportunities, and communicate opportunity information in Salesforce
• Maintain knowledge of market conditions and competitive activities
• Perform other duties as needed

Customer Success Manager – Portuguese

• Serve as the lead point of contact for all matters specific to assigned accounts
• Build and maintain strong, long-lasting customer relationships
• Act as an expert in best practices and product adoption
• Negotiate contracts and offer additional products and services
• Grow and maximize profit for the company
• Grow the individual book of business within a portfolio of existing accounts
• Proactively engage and reach out to accounts regularly
• Identify, qualify, sort, and develop cross-sell and up-sell opportunities
• Communicate with customers and react to client requirements quickly and efficiently
• Analyze customer needs and present suitable solutions
• Nurture relationships with stakeholders to ensure customer satisfaction and identify growth opportunities
• Research and document relevant contact information for existing leads in Salesforce
• Use Salesforce to document activities, forecast opportunities, and communicate opportunity information
• Maintain knowledge of market conditions and competitive activities
• Perform other duties as needed

Representative

• Identify and research potential enterprise accounts
• Develop outreach strategies to establish initial contact and schedule first meetings with enterprise Account Executives
• Strategically work inbound enterprise leads with the Account Executive
• Research accounts and industries to set up first meetings
• Identify cross-sell opportunities from closed-lost opportunities and current customer accounts
• Coordinate tradeshows and events for Account Executives
• Strategically follow up on event leads with Account Executives
• Build relationships and pipeline leading to closed-won opportunities
• Perform other duties as needed

Enterprise Market Development Representative

• Drive new business and expansion revenue across NinjaOne’s largest enterprise accounts and prospects
• Grow wallet share within existing customers and build traction with net new enterprise accounts
• Expand NinjaOne adoption within Global 2000 prospects by aligning its platform and solutions to complex IT operational challenges
• Identify and close cross-sell and upsell opportunities within the existing customer base
• Own the full sales cycle from prospecting and discovery through negotiation and close
• Qualify prospective accounts and build and maintain a healthy pipeline to achieve or exceed sales goals
• Lead discovery calls, presentations, and product demonstrations
• Identify decision-makers, executive stakeholders, buying committees, and procurement processes
• Negotiate commercial terms, pricing, discounts, and implementation requirements
• Work with NinjaOne channel partners to identify, develop, and close opportunities
• Partner with Marketing, SDRs, Channel, and internal teams on territory plans and net new pipeline
• Build and manage a multimillion-dollar pipeline across a defined enterprise territory
• Develop relationships with enterprise stakeholders and align NinjaOne’s capabilities to business and IT priorities
• Manage opportunities and forecast revenue in Salesforce
• Perform other duties as needed

• Drive new business and expansion revenue across NinjaOne’s largest enterprise accounts and prospects
• Grow wallet share within existing customers and build traction with net new enterprise accounts
• Expand NinjaOne adoption within Global 2000 prospects by aligning its platform and solutions to complex IT operational challenges
• Identify and close cross-sell and upsell opportunities within the existing customer base
• Own the full sales cycle from prospecting and discovery through negotiation and close
• Qualify prospective accounts and maintain a healthy pipeline to achieve or exceed sales goals
• Serve as a trusted advisor on NinjaOne’s platform and solutions
• Lead discovery calls, presentations, and product demonstrations
• Identify decision-makers, executive stakeholders, buying committees, and procurement processes
• Negotiate commercial terms, pricing, discounts, and implementation requirements
• Work with NinjaOne channel partners to identify, develop, and close opportunities
• Partner with Marketing, SDRs, Channel, and internal teams on territory plans and net new pipeline
• Build and manage a multimillion-dollar pipeline across a defined enterprise territory
• Develop relationships with enterprise stakeholders and align NinjaOne capabilities to business and IT priorities
• Manage opportunities and forecast revenue in Salesforce
• Perform other duties as needed
• NinjaOne unifies IT through a platform providing endpoint management, autonomous patching, backup, and remote access

• Drive new business and expansion revenue across NinjaOne’s largest enterprise accounts and prospects
• Grow wallet share within existing customers and build traction with net new enterprise accounts
• Expand NinjaOne adoption within Global 2000 prospects by aligning its platform and solutions to complex IT operational challenges
• Identify and close cross-sell and upsell opportunities within the existing customer base
• Own the full sales cycle from prospecting and discovery through negotiation and close
• Qualify prospective accounts and build and maintain a healthy pipeline to achieve or exceed sales goals
• Serve as a trusted advisor through discovery calls, presentations, and product demonstrations
• Identify decision-makers, executive stakeholders, buying committees, and procurement processes
• Negotiate commercial terms, pricing, discounts, and implementation requirements
• Work with NinjaOne channel partners to identify, develop, and close opportunities
• Partner with Marketing, SDRs, Channel, and internal teams on territory plans and net new pipeline
• Build and manage a multimillion-dollar pipeline across a defined enterprise territory
• Develop relationships with enterprise stakeholders and align NinjaOne’s capabilities to business and IT priorities
• Manage opportunities and forecast revenue in Salesforce
• Perform other duties as needed

Enterprise Account Executive, MI & OH

• Manage a portfolio of MSP and internal IT accounts serving .gov agencies and government contractors
• Drive account growth and retention
• Identify cross-sell and up-sell opportunities for RMM, endpoint management, cybersecurity, and automation solutions
• Advise federal IT leaders and government contractors on FedRAMP authorization, CMMC 2.0, federal budget cycles, and procurement processes
• Understand federal IT challenges including legacy system modernization and cybersecurity mandates
• Build long-term relationships with federal IT teams and procurement officials
• Keep customers informed about best practices, new features, and compliance updates
• Work with legal, finance, and channel teams on federal procurement, reseller and distributor agreements, and government buying vehicles
• Use Salesforce to track opportunities, forecast revenue, and manage customer engagement
• Monitor federal IT trends, compliance mandates, and FedRAMP/CMMC developments
• Serve as an internal subject matter expert on FedRAMP-related questions and partner calls

Director, Marketing Transformation – PMO

Enterprise Architect

Enterprise Account Executive – SLED

Enterprise Account Executive

Customer Success Manager

Customer Success Manager – Portuguese

Customer Success Manager

Enterprise Market Development Representative

Enterprise Account Executive

Enterprise Account Executive

Enterprise Account Executive, MI & OH

Customer Success Manager III, Federal