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Ocean Freight Export Operator
NIPPON EXPRESS GROUP. Manage the full lifecycle of ocean export shipments for an assigned customer base, from receiving instructions to final file closure .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing ocean export shipments, including preparation and processing of export documentation, compliance with shipping regulations, and effective communication with customers and carriers. Proficient in utilizing freight management systems and maintaining operational efficiency while ensuring high attention to detail.
Highest-signal resume keywords
Ocean Export ManagementExport Documentation PreparationFreight Management SystemsCustomer CommunicationRegulatory Compliance
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Export DocumentationFreight CalculationShipping RegulationsMultitaskingData Organization
Soft Skills
Service-Oriented CommunicationProblem-SolvingTeamworkAttention to DetailInfluencing Skills
Tools & Technologies
CargoWiseGS-NETMS Office
Industry Keywords
Freight ForwardingOcean Export ConceptsShipping ComplianceOperational KPIs
About the role
Key responsibilities & impact- Manage the full lifecycle of ocean export shipments for an assigned customer base, from receiving instructions to final file closure
- Prepare, review, and process export documentation including SLI, bills of lading, delivery orders, certificates of origin, insurance certificates, and export declarations through GS-NET and CargoWise
- Ensure documents meet company, carrier, and government deadlines and comply with domestic and international shipping regulations
- Arrange, book, and confirm cargo space with carriers
- Coordinate vessel schedules and provide shipment notifications to shippers, consignees, and destination offices
- Serve as a point of contact for customers, provide proactive updates, and resolve shipment queries
- Escalate irregularities and operational challenges to the Supervisor or Manager
- Calculate freight and insurance charges, maintain cost efficiency, and finalize shipment files
- Work with internal teams to maintain accurate records, support operational KPIs, and uphold service levels
- Support the department with other operational tasks as required
Requirements
What you’ll need- Experience in freight forwarding or a degree in logistics, with a solid grasp of ocean-export concepts, practices, and documentation standards
- Strong professional English for communication with customers, carriers, customs, and internal teams
- Ability to present and influence effectively at all organizational levels
- Confidence working with freight management systems and MS Office
- Familiarity with CargoWise is a plus
- Ability to organize, prepare, and assemble documents from multiple data sources while maintaining accuracy and compliance
- Skilled at multitasking, prioritizing, and working under pressure
- Ability to balance independence with strong teamwork
- Clear, service-oriented communication and commitment to supporting customers throughout the export process
- High attention to detail, proactive problem-solving, and ability to take initiative in a fast-moving operational environment
Benefits
Comp & perks- Competitive salary and benefits package including private healthcare
- 25 days holiday
- A collaborative and supportive work environment
- Exposure to international markets and logistics networks
- Stable position within a global top 5 Forwarder
- Newly built office facility
- Free parking