Underwriting Technician

NJM Insurance Group

. Verify accuracy and completeness of information necessary to process transactions .

Posted 10/13/2026full-timeTrenton • New Jersey • United StatesMid-LevelSenior💰 $46,950 - $54,546 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong attention to detail and accuracy in processing transactions and managing customer inquiries. Proficient in Microsoft Office and business-related software, with effective communication and collaboration skills.

Highest-signal resume keywords

Attention To DetailData Entry ProficiencyMicrosoft Office SuiteStrong Communication SkillsCustomer Service Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data EntryTransaction ProcessingPolicy IssuanceMid-Term Changes ProcessingRenewal Policy Management

Soft Skills

Active ListeningMulti-TaskingCollaborationTime Management

Tools & Technologies

Business-Related Software

Certifications & Qualifications

High School Diploma

Industry Keywords

Customer Certificate RequestsCommercial Customer Contact CenterPolicy Specification Inquiries

About the role

Key responsibilities & impact

Verify accuracy and completeness of information necessary to process transactions
Process mid-term changes and issue new business and renewal policies
Act on specific renewal activities or instructions
Review incoming policy specification inquiries and Renewal Questionnaires, recognizing changes requiring action or referral
Manage work assignments and plan date-sensitive activities before taking PTO
Seek advice and guidance from a supervisor or senior staff when unsure how to handle a situation
Handle customer certificate requests in a timely manner, referring complex requests to a supervisor or senior staff
Supplement the Commercial Customer Contact Center by handling customer inquiries
Complete work within established departmental time and quality guidelines

Requirements

What you’ll need

High school diploma
Ability to work with a high degree of accuracy and strong attention to detail
Strong communications skills (verbal, written and active listening)
Ability to multi-task and deal with interruptions while regaining focus on the task at hand
Proficiency in computer usage, accurate data entry, Microsoft Office suite and business-related software
Ability to collaborate with co-workers
Regular and predictable onsite attendance is an essential function of the job

Benefits

Comp & perks

401(k) with employer match up to 8% and additional service-based contributions
Health insurance
Dental insurance
Vision insurance
Life and Disability coverage
Generous PTO
Paid Sick Leave
Paid parental leave in addition to state-mandated leave
Eligible employees may receive discretionary bonuses
Hybrid schedule: 3 days in the West Trenton office and 2 days at home once in-person training is complete