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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in managing and leading engineering teams within the Salesforce ecosystem, focusing on integration architecture, development best practices, and strategic planning. Proficient in driving change and modernization efforts while ensuring effective project execution and team performance.
Highest-signal resume keywords
Salesforce Ecosystem CustomizationPeople ManagementAgile Development MethodologiesSalesforce CertificationIntegration Architecture
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Salesforce DevelopmentData Migration PracticesSoftware Development LifecycleIntegration PatternsTechnical Strategy DevelopmentApplication Delivery ManagementDependency ManagementContinuous DeploymentDevOps ProcessesRoadmap Development
Soft Skills
Excellent Communication SkillsTeam LeadershipMentoring and CoachingPrioritizationMultitasking
Certifications & Qualifications
Salesforce Platform Developer ISalesforce Sales CloudSalesforce Service CloudSalesforce Certified Administrator
Industry Keywords
CRM EngineeringEnterprise ArchitectureIT Strategic PlanningSales CloudService CloudHealth CloudNon-Profit CloudBest PracticesChange ManagementAgile Environment
Tech Stack
Tools & technologiesCloud
About the role
Key responsibilities & impact- Manage the analysis, architecture, design, implementation, and support of the integrations ecosystem
- Build a roadmap to modernize the existing integrations ecosystem while maintaining domain expertise
- Hire, train, supervise, and evaluate engineering team performance
- Mentor and coach engineers to help them develop into technical leaders
- Provide thought and solution leadership from a Salesforce best-practices perspective
- Ensure appropriately skilled staff are available for project execution
- Assemble application delivery teams for project and program efforts
- Participate in architecture discussions and planning and provide technical feedback
- Identify and manage dependencies on other systems across the engineering landscape
- Work with Enterprise Architecture to set technical strategy
- Work with the Product team to build roadmaps
- Contribute to the IT strategic planning process
- Provide strategic planning leadership for the CRM Engineering portfolio
- Anticipate future technical needs and craft plans to realize them
- Collaborate with other engineering leaders on priorities, processes, and policies
- Perform other duties as assigned
Requirements
What you’ll need- Bachelor’s degree in Computer Science, or Engineering/Business with an emphasis in Information Technology; equivalent related experience and/or education may be substituted for the degree requirement
- 12+ years’ experience in a programming, engineering, or other technical role within a software development environment
- 6+ years of direct people management, including at least four years of leadership experience in an Information Technology Department
- 6+ years of customization experience in the Salesforce ecosystem
- Knowledge of multiple Salesforce clouds, including Sales, Service, Health, and Non-Profit
- Experience with Salesforce development and integration patterns, data migration practices, and governor limits
- Knowledge of industry best practices and ability to drive change
- Excellent written and oral communication skills
- Ability to prioritize own work and the work of others, multitask, and meet deadlines
- Experience managing application development teams, including employees and contractors
- Experience leading a group of highly experienced and self-managed team members
- Comprehensive understanding of the full software development lifecycle in an agile environment
- Salesforce certification preferred, including Salesforce Platform Developer I, Salesforce Sales Cloud, Salesforce Service Cloud, or Salesforce Certified Administrator
- Experience in an Agile development environment preferred
- Understanding and experience with continuous deployment/DevOps tools and processes preferred
- Willingness to learn and use new technologies preferred
Benefits
Comp & perks- Medical benefits
- Dental benefits
- Vision benefits
- Life benefits
- Disability benefits
- Accident/critical illness/hospital benefits
- Well-being benefits
- Legal benefits
- Identity theft benefits
- Pet benefits
- Retirement plan
- Paid time off and holidays
- Leave plans
- Incentive plans for eligible employees
- Hybrid work arrangement