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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer service skills and empathy-driven relationship building to enhance customer experiences and support tele-therapy services. Capable of thriving in a fast-paced environment while managing multiple software programs effectively.
Highest-signal resume keywords
Inside Sales ExperienceCustomer Service ExcellenceEmpathy-Driven Relationship BuildingTechnologically SavvyDetail-Focused
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Effective CommunicationCaring and CourteousProfessionalismAdaptabilityPressure Management
Certifications & Qualifications
High School DiplomaGED
Industry Keywords
Tele-Therapy ServicesCustomer ExperiencePatient AdvocacySales EnvironmentIntake Process
About the role
Key responsibilities & impact- Provide an extraordinary customer experience as a first impression of NOCD
- Sell tele-therapy services to consumers via phone, text, and email
- Complete the intake process to get members started with treatment
- Coordinate, register, and schedule therapy appointments
- Provide post-sales support and patient advocacy
- Enhance NOCD’s reputation by creating positive customer experiences and articulating the value of NOCD
- Demonstrate excellent customer service with internal and external customers
- Work Thursday through Monday, with Tuesday and Wednesday off
- Complete the first two weeks of training onsite in NOCD’s Chicago offices
Requirements
What you’ll need- 1-3 years of inside sales or related experience
- Empathy-driven relationship building skills
- Extremely detail-focused and technologically savvy, capable of using multiple software programs at once
- Ability to adapt in a fast-paced startup environment and changing processes
- Ability to thrive under moderate pressure in a sales environment
- Must be caring, courteous, professional, knowledgeable, and able to communicate effectively and with empathy
- High School Diploma or GED required
- Candidates must live in the greater Chicago area
Benefits
Comp & perks- Challenging, engaging startup environment with an outstanding, mission-driven team atmosphere