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Nokia

AI & Business Process Transformation Trainee

Nokia

. Discover opportunities by mapping processes, understanding pain points, and identifying where AI, automation, and data can remove friction or improve decisions.

Posted 10/13/2026internshipAmadora • PortugalEntry LevelWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Generative AI, Automation, and Data Analytics to enhance workflows and decision-making. Proficient in using Microsoft Power Platform tools to create dashboards and automate processes while ensuring compliance and quality.

Highest-signal resume keywords
Generative AI ToolsMicrosoft Power PlatformData AnalyticsAgile MethodologiesProcess Automation

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
SQLPythonProcess ModellingWorkflow AutomationUser StoriesDesign ThinkingPrototypingDashboard CreationReportingChange Management
Soft Skills
CuriosityResilienceAdaptabilityOwnershipGrowth Mindset
Tools & Technologies
Power BIPower AppsPower AutomateServiceNowSharePoint OnlineAI AgentsPrompt DesignDigital TransformationGovernancePortfolio Management
Industry Keywords
Digital OfficeAutomationAI-Enabled ProcessesEfficiency GainsCycle-Time Reduction

Tech Stack

Tools & technologies
PythonServiceNowSQL

About the role

Key responsibilities & impact
  • Discover opportunities by mapping processes, understanding pain points, and identifying where AI, automation, and data can remove friction or improve decisions.
  • Co-create solutions with colleagues across Digital Office, translating business needs into clear user stories, requirements, prototypes, and practical improvement actions.
  • Experiment with AI responsibly to improve workflows, knowledge access, reporting, governance, and portfolio management while keeping people, quality, security, and compliance in the loop.
  • Build and test automations using Microsoft Power Platform, ServiceNow, SharePoint, Power BI, Copilot, and approved AI capabilities.
  • Create dashboards, reports, and insights that support fact-based decisions and show delivered value.
  • Prepare guidance, demonstrations, communications, and learning materials to drive adoption of new processes and AI-enabled ways of working.
  • Track efficiency gains, cycle-time reduction, quality improvements, user adoption, and lessons learned.
  • Explore emerging technology, share discoveries, seek feedback, and continuously improve work.

Requirements

What you’ll need
  • A degree in Computer Science, Engineering, Information Systems, Data, Business, Management, or a related field.
  • Strong curiosity about generative AI, automation, data analytics, digital transformation, and how technology can improve work.
  • High energy and the capacity to manage several priorities, take ownership, and deliver high-quality work in a fast-moving environment.
  • A growth mindset: you learn quickly, seek feedback, and are willing to move outside your comfort zone.
  • Resilience and adaptability when requirements evolve, experiments do not work as planned, or change takes time.
  • Professional fluency in English.
  • Generative AI tools, prompt design, AI agents, or responsible AI concepts.
  • Power BI, Power Apps, Power Automate, ServiceNow, SharePoint Online, SQL, Python, process modelling, or workflow automation.
  • Agile ways of working, user stories, design thinking, project work, or change and adoption activities.
  • A portfolio, prototype, dashboard, automation, or university project that demonstrates curiosity and initiative.

Benefits

Comp & perks
  • Flexible and hybrid working schemes
  • Meal allowance to support daily needs
  • Well-being programs to support your mental and physical health
  • Opportunities to join and receive support from Nokia Employee Resource Groups (NERGs)
  • Employee Growth Solutions to support your personalized career & skills development
  • Diverse pool of Coaches & Mentors to whom you have easy access
  • A learning environment which promotes personal growth and professional development - for your role and beyond