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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing complex telecommunications projects, including 4G/5G network configuration and integration, while ensuring alignment with industry methodologies and customer requirements. Proven ability to lead project teams, manage customer relationships, and apply best practices throughout the project lifecycle.
Highest-signal resume keywords
Project ManagementTelecommunications ExpertiseCustomer Relationship ManagementNegotiation SkillsPMP Certification
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
4G Network Configuration5G Network ConfigurationIntegration TestingAcceptance TestingChange ManagementKPI MonitoringTroubleshootingCIQ UnderstandingProject PlanningOperational Management
Soft Skills
Conflict ManagementDecision-MakingCustomer Interface ManagementTeam LeadershipCommunication Skills
Tools & Technologies
PM@Nokia MethodologyProject Management ToolsOperational Processes
Certifications & Qualifications
PMP Certification
Industry Keywords
TelecommunicationsCustomer ProgramsContract ManagementOperational GuidelinesSales Activities
Tech Stack
Tools & technologiesPMP
About the role
Key responsibilities & impact- Manage customer programs or projects for defined product or service scopes, including medium, large, or complex customer contracts
- Collect CIQ inputs for 4G/5G network configuration, integration, acceptance testing, and handover to Care
- Deliver operational and project scope to customers
- Ensure project and operational management aligns with Nokia Mode of Operation, business group guidelines, and PM@Nokia methodology
- Plan projects and coordinate change management affecting cost, scope, schedule, and quality
- Participate in pre-sales and sales activities and determine delivery approaches
- Customize global operational processes to meet project requirements
- Manage customer relationships and act as the primary customer interface
- Handle customer complaints, corrective actions, and changing requirements
- Apply best practices and lessons learned throughout the project lifecycle
- Monitor, control, and report contractual KPIs
- Identify opportunities to expand and renew customer contracts
- Lead the project team and may perform line-manager responsibilities
- Complete project closure and handover, including contractual requirements, post-calculation, and lessons learned
Requirements
What you’ll need- Bachelor's degree in engineering, Computer Science, or a related field
- 10+ years of industry experience leading and managing telecommunications projects
- Ability to manage large and complex projects
- Negotiation skills and conflict management
- Strong Radio, Core, and IP knowledge for 4G/5G
- Ability to understand customer technical requirements and translate them into CIQ for network bring-up
- Troubleshooting skills for 4G/5G networks
- Escalation management and decision-making skills
- Experience with processes, methodologies, and project management tools
- PMP certification is nice to have
Benefits
Comp & perks- Flexible and hybrid working arrangements to support work–life balance
- Medical insurance for you and your family
- Health check-ups
- Life and accident insurance
- Well-being programs
- Employee resource groups
- A minimum of 90 days of Maternity and Paternity Leave based on eligibility
- Personal Support Service 24/7
- Career growth and mobility, including technical career paths, job rotations, international assignments, and relocation support
- Technical certifications
- Mentoring programs
- Coaching
- Digital learning platforms
- Opportunities to innovate and contribute through Nokia’s research and development environment
- Recognition programs
- Ergonomic working support
- Mobile device programs based on eligibility
