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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing the end-to-end customer order lifecycle, including order processing, procurement, and compliance with internal and customer requirements. Proficient in ERP platforms, particularly SAP, and skilled in stakeholder management across multicultural teams.
Highest-signal resume keywords
Order ManagementSupply Chain OperationsERP ProficiencyAnalytical Problem-SolvingStakeholder Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Order ProcessingInvoicingLogistics CoordinationDemand CapturePurchase Order ProcessingGoods Receipt ValidationInvoice VerificationInternational Trade DocumentationLean MethodologySix Sigma
Soft Skills
Analytical SkillsProblem-SolvingCollaborationContinuous ImprovementKnowledge Sharing
Tools & Technologies
SAPMicrosoft Office
Industry Keywords
Order-To-Cash (O2C)Global Shared ServicesTelecommunicationsTechnology-Driven OrganizationLetters of Credit
Tech Stack
Tools & technologiesERP
About the role
Key responsibilities & impact- Manage the end-to-end customer order lifecycle, including order intake validation and timely order management activities
- Coordinate procurement and fulfillment, including demand capture, purchase order processing, goods receipt validation, and invoice verification
- Oversee ordering and delivery of hardware, software, and services
- Maintain compliance with internal processes and customer requirements
- Coordinate transportation, validate freight costs, monitor shipments, and ensure on-time delivery
- Ensure accurate customer invoicing and support cash collection activities
- Resolve disputes and support documentary payment processes such as Letters of Credit
- Monitor operational transactions and trigger necessary workflows
- Collaborate with cross-functional teams to complete order-related activities on time
- Drive process adherence, data accuracy, continuous improvement, and knowledge sharing with new team members
Requirements
What you’ll need- Bachelor's or Master degree with 5+ years of experience in Order Management, Supply Chain Operations, Customer Operations, Procurement, or a related operational environment
- Understanding of order-to-cash (O2C) processes, including order processing, invoicing, logistics coordination, and customer billing
- Proficiency in ERP platforms, with SAP preferred
- Proficiency in Microsoft Office tools
- Strong analytical and problem-solving capabilities
- Experience working in a global shared services, telecommunications, or technology-driven organization
- Exposure to Lean, Six Sigma, or continuous improvement frameworks
- Stakeholder management experience across multicultural and cross-functional teams
- Knowledge of international trade documentation, Letters of Credit (LC), import/export processes, and transportation management is nice to have
Benefits
Comp & perks- Flexible and hybrid working arrangements to support work–life balance
- Medical insurance for you and your family
- Health check-ups
- Life and accident insurance
- Well-being programs
- Employee resource groups
- Minimum of 90 days of Maternity and Paternity Leave based on eligibility
- Personal Support Service 24/7 for Nokia employees and their families
- Technical career paths
- Job rotations
- International assignments
- Relocation support
- Technical certifications
- Mentoring programs
- Coaching
- Digital learning platforms
- Opportunities to innovate and contribute through Nokia’s research and development environment
- Recognition programs
- Ergonomic working support
- Mobile device programs based on eligibility
- Laptop support with ordering