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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates deep technical expertise in Optical Networking, providing tailored solutions and comprehensive quotations while fostering strong customer relationships. Excels in pre-sales and post-sales engineering support, with a focus on effective communication and collaboration.
Highest-signal resume keywords
Optical Networking ExpertisePre-Sales Engineering ExperienceCustomer Engagement SkillsNetwork Design SupportAnalytical Problem-Solving
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Optical NetworkingNetwork ManagementHardware DesignSoftware SolutionsNetwork ArchitectureQuotations DevelopmentCustomer Needs AnalysisDeployment StrategiesTechnical PresentationsProject Management
Soft Skills
Excellent CommunicationCustomer-Centric MindsetRelationship BuildingAdaptabilityProblem-Solving
Certifications & Qualifications
Bachelor's Degree in EngineeringBachelor's Degree in Computer Science
Industry Keywords
Optical SolutionsIndustry StandardsNetwork UpgradesSoftware RefreshesCustomer Experience
About the role
Key responsibilities & impact- Act as a technical expert, engaging with customers and presenting tailored solutions
- Identify customer needs and communicate them to internal teams for seamless collaboration
- Provide network design support
- Develop comprehensive quotations for optical solutions covering hardware, software, and maintenance
- Assist customers in scoping network upgrades and software refreshes
- Recommend best practices and guide customers on network architecture and deployment strategies
- Offer pre-sales and post-sales engineering support
- Travel occasionally to meet customers and collaborate with account leaders
- Stay updated with industry trends
- Foster relationships with customers and internal teams
Requirements
What you’ll need- Bachelor's degree in Engineering, Computer Science, or a related field, with a strong technical background
- 3+ years of experience in a pre-sales engineering role, ideally in the optical networking industry
- Deep technical expertise in optical networking, including hardware, software, and network management
- Excellent communication and presentation skills
- Proven track record in successful customer engagements and solution presentations
- Ability to work independently, manage multiple projects, and adapt to changing priorities
- Strong analytical skills and a problem-solving mindset
- Willingness to travel occasionally for customer meetings and internal collaborations
- Familiarity with industry standards and regulations related to optical networking
- Customer-centric mindset and passion for delivering exceptional customer experiences
Benefits
Comp & perks- Corporate Retirement Savings Plan
- Health and dental benefits
- Short-term disability
- Long-term disability
- Company-paid life insurance and AD&D at 2x base pay
- Optional or supplemental life and AD&D insurance for employee, spouse, and child
- Paid time off for holidays and vacation
- Employee Stock Purchase Plan
- Tuition Assistance Plan
- Adoption assistance
- Employee Assistance Program/Work Life Resource Program
- Potential incentive/variable compensation for eligible roles
- Laptop support with ordering