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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Production Support for Fixed Income trading systems, with proficiency in Incident, Change, Request, and Problem Management processes. Capable of collaborating effectively with cross-functional teams while leveraging technical skills in databases, scripting, and cloud technologies.
Highest-signal resume keywords
Production Support ExperienceFixed Income KnowledgeSQL Query WritingIncident ManagementAgile Methodologies
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
LinuxDatabasesMiddlewareSQLShell ScriptingPythonDevOps ToolsAWSAzureITIL Framework
Soft Skills
Communication SkillsTeamworkAnalytical SkillsProblem-Solving SkillsMultitasking
Tools & Technologies
Service NowGitJenkinsDockerAnsibleElasticJira
Industry Keywords
Trading SupportPre-Trade PricingPost-Trade ProcessingRisk ManagementDigital TransformationAuditOperational RiskBCP Requirements
Tech Stack
Tools & technologiesAnsibleAWSAzureCloudDockerJenkinsLinuxPerlPythonShell ScriptingSQLUnix
About the role
Key responsibilities & impact- Provide production support for Nomura's Rates and Credit trading businesses in the Americas
- Support pre-trade pricing and execution and post-trade trade processing and risk
- Contribute to technological innovation while supporting complex production environments for critical trading applications
- Provide Trading Support for electronic trading platforms and applications, including in-house applications and vendor platforms
- Collaborate with Trading, Sales, Middle Office, Compliance, application development, Infrastructure, and other global functional groups
- Troubleshoot and resolve incidents across enterprise applications, systems, databases, middleware, and networks
- Own issues through completion and support end-to-end Change/Release processes across regional Fixed Income systems
- Support Incident, Change, Request, and Problem Management processes
- Participate in digital transformation and automated solution initiatives
Requirements
What you’ll need- Approximately 3 years' experience within a Production Support role at a major investment bank or similar financial institution
- Demonstrated ability to work effectively within a team environment
- Willingness to learn and develop technical and business skills
- Working knowledge of Fixed Income products (Rates and Credit)
- Understanding of the trade lifecycle
- Familiarity with trade valuation, PnL, and risk concepts
- Experience collaborating with IT and business stakeholders across Trading, Sales, Middle Office, and Compliance
- Ability to communicate technical issues clearly to various audiences
- Ability to build collaborative relationships with application development teams, Infrastructure and other functional groups globally
- Experience supporting enterprise applications
- Proficiency in Linux, databases, middleware, and networks
- Operating systems knowledge (Windows, Unix, Linux)
- Good working knowledge of databases and writing SQL queries
- Experience with Service Now or similar platforms for Incident, Change, Request, and Problem Management
- Experience supporting IT incidents and problem management processes for complex systems
- Ability to take ownership of issues through completion
- Experience supporting end-to-end Change/Release processes across regional Fixed Income systems
- Familiarity with modern software development practices including agile methodologies
- Understanding of Agile practices and principles
- Scripting skills such as Shell Scripting, Python, or Perl
- Experience supporting DevOps tools such as Git, Jenkins, Docker, Ansible, Elastic, or Jira
- Working knowledge of cloud technologies such as AWS or Azure desirable
- Interest in AI, ML, and other automated solutions
- Enthusiasm for digital transformation initiatives
- Working knowledge of the ITIL framework
- Experience working with Audit and Operational Risk processes
- Understanding of IT Governance areas including Audit, Operational Risk, and BCP requirements
- Excellent oral and written communication skills
- Good teamwork skills locally and globally
- Strong analytical and problem-solving skills
- Ability to work effectively under pressure
- Ability to multitask and prioritize effectively
- Ability to handle stressful situations with demanding clients
Benefits
Comp & perks- Sign-on bonus
- Restricted stock units
- Discretionary awards
- Medical benefits
- Financial benefits
- Other benefits
- 401(k) eligibility
- Vacation leave
- Sick time
- Parental leave