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Manager, Corporate Applications
Norfolk County. Lead the design, support, and evaluation of municipal information systems, including financial, customer relations, resource planning, social services, property, and asset systems .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing municipal information systems, including financial and customer relations systems, while ensuring compliance with PCI and PIPEDA regulations. Proven ability to lead project management efforts, supervise staff, and adapt to changing technology needs.
Highest-signal resume keywords
Municipal Information Systems ManagementProject ManagementMicrosoft SQL ExpertisePCI Compliance ManagementStaff Supervision
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data WarehousingApplication SupportAPI SupportPerformance EvaluationAnalytics
Soft Skills
Effective CommunicationAdaptabilityLeadership
Tools & Technologies
Microsoft SQL ServerMicrosoft Server
Certifications & Qualifications
University Degree in Computer ScienceCommunity College Diploma in Technology Studies
Industry Keywords
Municipal SystemsPIPEDAPrivacy AuditsInformation Technology Policies
Tech Stack
Tools & technologiesSQL
About the role
Key responsibilities & impact- Lead the design, support, and evaluation of municipal information systems, including financial, customer relations, resource planning, social services, property, and asset systems
- Manage data warehousing, including retention, classification, and analytics
- Manage project work plans and adapt them to changing needs
- Supervise staff responsible for municipal information systems
- Evaluate and report on municipal systems performance, identify improvement opportunities, and refine targets for future releases
- Manage information systems projects, including costs, quality, time, and risk
- Manage contracted information systems work provided by outside agencies
- Manage PCI compliance, PIPEDA, and privacy audits
- Assist in developing information technology policies and procedures
- Provide backup support for all information technology functions
- Promote effective and appropriate use of information technology
- Provide progress reports at meetings
- Keep current on technology changes and innovations
- Participate in a rotating on-call schedule to provide after-hours support for critical systems and services
- Perform other duties as assigned
Requirements
What you’ll need- Three (3) or four (4) year University degree or Community College Diploma in computer science or technology studies, or equivalent
- Additional courses and certifications as changing technology requires
- Over five (5) years of experience to be familiar with scope of position, or equivalent previous experience
- Two years of experience in project management and/or supervising staff
- Valid Ontario driver’s license and access to a reliable vehicle
- Computer expertise in support of Microsoft SQL environments
- Computer expertise in support of Microsoft Server environments
- Computer expertise in application support
- Computer expertise in support of application programming interfaces (API)
Benefits
Comp & perks- Permanent full-time position
- 35 hours worked per week
- Potential flexible work arrangements based on operational requirements of the role
- Equal opportunity employer
- Accessibility accommodations available for all parts of the recruitment process
- Current Criminal Record Check, including Vulnerable Sector where required, and verification of education for successful applicants